Job Description: Production Manager - Countertop Manufacturing

Location: Greensboro, North Carolina

Company Overview: Carolina Custom Surfaces is a leading provider of premium countertop solutions, specializing in granite, quartz, marble, quartzite, ultracompact mineral surfaces, solid surface, and cultured marble products. With a diverse clientele spanning high-end luxury, commercial, residential, furniture, builders, and kitchen and bath dealers, we are committed to delivering exceptional quality and craftsmanship. We leverage cutting-edge digital technology and CNC manufacturing equipment to ensure precision and efficiency in our production processes.

Position Overview: We are seeking a dynamic and experienced Production Manager to oversee our countertop manufacturing operations in Greensboro, North Carolina. The Production Manager will be responsible for leading a team of skilled professionals to deliver high-quality countertop products while maximizing efficiency and productivity. This role requires a strategic leader with a strong technical background, exceptional team-building skills, and a passion for continuous improvement. A demonstrated record of success in the areas above are essential to be considered for this position.

Key Responsibilities:

• Develop and implement strategic plans to optimize production processes and meet company objectives.
• Lead and mentor a team of production staff, including supervisors, fabricators, technicians, and quality control inspectors.
• Ensure adherence to safety protocols and regulatory requirements to maintain a safe working environment.
• Establish and enforce quality assurance procedures to uphold product quality and customer satisfaction.
• Collaborate with cross-functional teams, including sales, purchasing, and scheduling, to streamline workflow and resolve production issues.
• Oversee inventory management, including raw materials, finished goods, and supplies, to support production schedules and minimize waste.
• Monitor production metrics, analyze performance data, and implement corrective actions to improve efficiency and reduce costs.
• Drive a culture of continuous improvement by promoting innovation, fostering employee development, and implementing best practices.
• Manage budgetary responsibilities, including labor costs, equipment maintenance, and capital expenditures, to achieve financial targets.

Qualifications:

• Bachelor's degree in Engineering, Manufacturing Management, Business Administration, or related field (preferred).
• Minimum of 5 years of experience in production management, preferably in the countertop or stone fabrication industry.
• Strong technical proficiency in countertop manufacturing processes, digital technology, and CNC equipment.
• Proven leadership skills with the ability to inspire and motivate teams to achieve goals.
• Excellent problem-solving abilities with a focus on continuous improvement and innovation.
• Solid understanding of quality assurance principles and practices.
• Effective communication skills, both verbal and written, with the ability to collaborate across departments and communicate with clients.
• Proficiency in Microsoft Office suite and production management software.

Qualities that the Production Manager must possess:

• Strategic Leadership: Given the size of the operation and the diverse clientele, the production manager should have a strategic mindset to align production goals with the company's overall objectives. This includes setting clear objectives, implementing performance metrics, and driving continuous improvement initiatives.
• Team Development Skills: Developing a strong team is crucial for success. The production manager should have the ability to identify talent, provide mentorship and training opportunities, and foster a culture of collaboration and accountability.
• Technical Proficiency: With digital technology and CNC manufacturing equipment being integral to your operations, the production manager should possess a strong understanding of these technologies. They should be able to optimize machine utilization, troubleshoot technical issues, and stay updated on advancements in the field.
• Client Relationship Management: Your diverse client base requires excellent communication and relationship-building skills. The production manager should be adept at understanding client needs, managing expectations, and ensuring a high level of customer satisfaction.
• Adaptability and Innovation: In a dynamic industry like countertop manufacturing, the ability to adapt to changing market trends and technological advancements is crucial. The production manager should be proactive in exploring innovative solutions to enhance efficiency and product quality.
• Safety and Compliance: Ensuring a safe working environment and compliance with industry regulations is non-negotiable. The production manager should prioritize safety protocols, conduct regular inspections, and stay informed about relevant regulations.
• Problem-Solving and Decision-Making: Challenges are inevitable in manufacturing operations. The production manager should be adept at analyzing problems, making data-driven decisions, and implementing effective solutions to minimize disruptions.
• Financial Acumen: The production manager should have a solid understanding of budgeting, cost control measures, and profitability analysis to optimize resource utilization and maximize returns.
• Quality Assurance Expertise: A strong commitment to quality is paramount in the countertop industry. The production manager should have expertise in implementing quality assurance processes throughout the production cycle, including raw material inspection, fabrication procedures, and final product assessment.
• Continuous Improvement Culture: Quality assurance isn't just about catching defects; it's also about continuously improving processes to enhance product quality and customer satisfaction. The production manager should foster a culture of continuous improvement, encouraging employees to identify opportunities for refinement and innovation in production methods.
• Documentation and Reporting: Accurate documentation of quality control procedures and outcomes is critical for traceability and accountability. The production manager should ensure that quality-related data is properly recorded, analyzed, and reported to management, enabling informed decision-making and performance evaluation.
• Training and Education: Investing in employee training and education on quality assurance principles and techniques is essential for maintaining high-quality standards. The production manager should provide ongoing training programs to empower employees with the knowledge and skills necessary to uphold quality throughout the organization.

Salary and potential bonus is commensurate with your demonstrated successful work history in the areas outlined. Please include your salary expectations for consideration with your resume.

Job Type: Full-time

Pay: Up to $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekends as needed

Experience:

• Production management: 5 years (Required)

Ability to Relocate:

• Greensboro, NC 27409: Relocate before starting work (Required)

Work Location: In person