176 Customer Service Assistant Jobs in Fayetteville, NC
Carolina Carpet and Floors is Hiring a Customer Service Assistant Near Fayetteville, NC
```Duties:```
- Provide exceptional customer service to clients via phone, email, and chat
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Assist customers with product information, pricing, and order processing
- Resolve customer complaints or issues with patience and empathy
- Conduct outbound calls to follow up on customer inquiries or provide updates on orders
- Perform data entry tasks accurately and efficiently
```Qualifications:```
- Excellent verbal and written communication skills in English
- Strong sales and customer service skills
-Experience with Excel
- Bilingual proficiency in Spanish is a plus
- Ability to analyze customer needs and provide appropriate solutions
- Experience with outbound calling is preferred
- Multilingual abilities are highly desirable
- Familiarity with phone etiquette and professional communication techniques
- Proficient in data entry and computer skills
This position offers competitive pay and benefits. If you are a motivated individual with a passion for providing excellent customer service, we would love to hear from you. Apply now to join our dynamic team of Customer Service Representatives.
Job Type: Full-time
Pay: $10.00 - $15.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- On-the-job training
Experience level:
- 2 years
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
- In-person
- Office
Ability to Relocate:
- Fayetteville, NC 28304: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$29k-37k (estimate)
01/31/2024
09/21/2024
The job skills required for Customer Service Assistant include Customer Service, Written Communication, Data Entry, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Assistant positions, which can be used as a reference in future career path planning. As a Customer Service Assistant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Assistant. You can explore the career advancement for a Customer Service Assistant below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Assistant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Assistant job description and responsibilities
A customer service assistant may also be called upon to provide practical help, such as advising a customer on how to assemble or operate an appliance.
02/10/2022: Richland, WA
Coordinate and collaborate with cross-functional teams to ensure quality services to customers.
12/17/2021: Medford, OR
Customer service assistants deal with customer questions, purchases and complaints.
01/05/2022: New Brunswick, NJ
Organize and schedule customer orders to an appropriate department.
02/17/2022: Greenville, MS
Follow up with customers at a later date.
02/03/2022: Cedar Falls, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Assistant jobs
Undertaking a relevant qualification will show managers that assistants are serious about their job and may offer the opportunity to fast-track to a managerial position, depending upon job performance.
01/22/2022: Billings, MT
Customer service assistant jobs do not usually require specific qualifications, although a good command of the English language will be required by most employers.
03/13/2022: Chicago, IL
Responding to questions with positive language can greatly affect how the customer hears the response.
02/09/2022: Saint Paul, MN
These businesses rely on employees who can create a positive dialogue with customers, helping to foster loyalty and a good reputation.
02/17/2022: Chico, CA
Ask for direct feedback from customers and colleagues in order to have a room for improvements.
02/17/2022: Lansing, MI
Step 3: View the best colleges and universities for Customer Service Assistant.
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