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We are looking for a Front Desk Ambassador to join our busy and professional team.
The ideal candidate is likely to have worked in a hotel environment, be able to demonstrate initiative and be someone who has a reputation for delivering great service.
Flexible availability for evenings, weekends and holidays. Must present a friendly, outgoing, energetic and guest service-oriented demeanor. Should have strong problem solving and composure under stress.
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary informatio. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards.
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Benefits:
Schedule:
Work setting:
Education:
Experience:
Work Location: In person
Full Time | Part Time
Accommodations
$24k-31k (estimate)
01/30/2023
08/28/2024
carnegiehotel.com
JOHNSON CITY, TN
200 - 500
Private
BONNIE CARTER
$10M - $50M
Accommodations
The job skills required for Front Desk Ambassador include Guest Service, Housekeeping, Problem Solving, Accounting, Initiative, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Ambassador. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Ambassador. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Ambassador positions, which can be used as a reference in future career path planning. As a Front Desk Ambassador, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Ambassador. You can explore the career advancement for a Front Desk Ambassador below and select your interested title to get hiring information.