Carlisle Construction Materials (CCM) has an exciting opportunity for a O365 Administrator to join their team in Carlisle, PA. The O365 Administrator will work as member of the talented Cloud Solutions Team. The Office 365 Cloud Solutions Team will support personnel through the Carlisle’s aggressive Vision 2025 growth plan, while preserving a collaborative culture, and maintaining a world class standard of service. The candidate will partner with internal and external resources such as Microsoft, and other cloud solutions providers to continuously improve and develop exceptional experiences for our employees and our customers. The role requires extensive understanding of the current state of Office 365 and the entire “cloud” portfolio of applications in use across Carlisle globally. This role will help the Cloud Solutions Team define the future cloud compute state including development of standardized, sustainable processes and policies that follow the ITIL framework. Additionally, this position will adhere to a culture of accountability, continuous improvement, and world class customer service throughout the organization.
Primary Functions and Essential Responsibilities:

• Microsoft Azure
• Provide advanced support and implementation within MS Azure
• Manage Enterprise Applications, Azure Subscriptions, Resources (IaaS & PaaS), Privileged Identity Management and other Azure features.
• Manage and support Azure Networking including Hybrid connectivity.
• Security & Compliance
• Work with the ITSSS team to configure, monitor and report potential security risks.
• Work with the ITSSS team to maintain a proper Secure Score
• Work with the ITSSS team to configure and monitor MS Cloud App Security
• Work with the Compliance team to ensure we maximize the GDPR, NIST, and other governmental regulation scores with MS Compliance Manger
• Microsoft Exchange Administration
• Advanced Exchange Admin Support – On Prem and Cloud Version
• Configuration and monitoring our email security solution
• Adhere to policies related to current trends to keep our users and email systems secure and safe
• SharePoint and Teams Administration
• Develop and manage SharePoint / Teams business roadmap
• Develop custom complex solutions for specific business requirements
• Ensure best practices are being utilized
• Microsoft O365 Administration
• Handle all aspects of Office 365 including SharePoint, Exchange, Office Suite, licensing portal
• Plan and perform O365 software update rollups to all company devices
• Support user access (license assignments, password resets, MFA, and account recovery, etc.).
• Provide support and mentorship to Office 365 Administrators (I & II)
• Provide support and provide education to O365 Admin Support Staff (I & II).
• Cloud Identity Management Administration
• Utilize identity management solution to securely integrate into other key company application suites and continue expanding throughout the organization as well as custom built solutions
• Microsoft Active Directory Administration
• Assist with all areas of support with the Microsoft AD
• Use AD to assist in software updates and deployments
• Participate in other IT Operations projects such as M&A IT integrations.
• Contribute to the enhancement of our operational procedures all with a keen focus on providing an exceptional customer experience at every touchpoint.

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Education and Experience:

• 5 years of experience supporting large environments in IT.
• Bachelor’s degree in MIS, Computer Science or another related field.
• Microsoft Certifications (preferred)

Requirements:

• 3 years of relevant experience supporting Office 365
• Superior written and oral communication skills
• Demonstrated ability to lead and influence collaboration within the team, remotely and across the enterprise
• Continually seeks self-improvement through education to acquire deeper and wider knowledge in areas of expertise.
• Ability to accomplish tasks by established deadlines and to use time efficiently to balance competing demands and priorities
• Ability to effectively prioritize workloads
• Must have the ability to relay highly complex technical information to non-technical individuals and the ability to interact with employees

Travel:

• Must be comfortable traveling up to 25% to sites we've acquired to help with a smooth integration of the new company.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled