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Position Summary:
Experience Specialists (Front Desk Rep)reflect a commitment to Carle Health's values and play a vital role in the experience of our patients, families, and visitors. As a central point of contact, the Experience Specialist creates meaningful first and lasting impressions and serve as a liaison between patients/families/visitors and members of the health care team to address questions, provide non-medical information and to simply help patients/families/visitors navigate their healthcare experience.
Qualifications: EDUCATIONAL REQUIREMENTS
H.S. Diploma/GED
ADDITIONAL REQUIREMENTS Previous experience with role that assisted customers and experience with use of usual and customary equipment to perform essential functions of the position.
SKILLS AND KNOWLEDGE
Essential Functions:
Customer Service
Administrative/Clerical Support
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.
Full Time
$35k-43k (estimate)
05/28/2024
06/13/2024
carle.org
CHAMPAIGN, IL
1,000 - 3,000
1946
Private
$1B - $3B
Hospital