Product Designer, Core Experience

Caring is seeking a Product Designer, Core Experience who will report to the Director of Product and be responsible for the core user experience of our portfolio of websites. The successful candidate will work closely with the Core Experience Senior PM and Tech Lead to drive top of funnel engagement, design for market fit and deliver an exceptional end-user experience while maintaining the Caring brand.

The Company and Our Mission:

Caring.com is a leading online resource for seniors and their loved ones seeking information and access to senior living and care. We apply cutting-edge technology to our mission: to help as many seniors and their caregivers as possible through empathetic, expert guidance.

We take pride in helping the 45 million caregivers across the U.S. find help for their aging family members. Our offerings include a robust directory of providers, one-on-one support from our expert Family Advisors, helpful content, and authentic reviews from seniors and their families. We are an agile team that succeeds by marrying rigorous, data-driven thinking with empathy for users and the quality of their experience.

Don't think that all this talk about aging keeps us from having a good time. We're a vibrant group of highly talented, results-oriented types who want to use our time and skills to make an impact — all while enjoying a fun, friendly and supportive work environment. We hope you'll consider joining us.

As the Product Designer, Core Experience at Caring, you can expect:

Essential Functions:

• UX Research & Analysis: Conduct user experience research and analysis to drive engagement, accelerate time to value and reduce click friction.
• Low Fidelity Mockups & High Fidelity Prototyping: As features and initiatives are processed through the product development pipeline, different levels of fidelity will be required to build buy-in, conduct research and implement designs.
• Cross-Team Collaboration: Work closely with all product design teams to craft a cohesive product roadmap and strategy as well as other business department stakeholders.
• Presentation Design: Product teams will be relying on your visual design skills to effortlessly communicate often complex and challenging information to build buy-in from stakeholders and senior leadership.

Candidate requirements:

• 3-5 years as a product design or similar role.
• Strong collaboration skills with developers, program management and product ICs.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork skills.
• Experience with agile methodologies.
• Familiarity with analytics tools (Google Analytics, Mixpanel, Segment etc.)

Bonus points:

• Startup experience.
• Bachelors in Graphic, Product, or Industrial Design.

What we offer you:

• Flexible hours and Paid Time Off policy
• Competitive benefits package – Medical, Dental, Vision, HSA, Life, Disability, and Pet insurance
• 401(k) Employer Match
• Direct relationships with executive leadership team
• Fun work environment including social happy hours
• Rapid company growth
• Paid caregiver and volunteer days

Caring LLC is an Equal Opportunity Employer.

Diversity, Equality, and Inclusion at Caring.com

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, gender, age, religion, sexual orientation, experience, and background. We find that this diversity and openness ensures that all our associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking, and cultivates leadership.