**Clinic Front Desk Coordinator**

*star_rate* New **Description**

**Introduction**

**Benefits**

We are committed to providing our employees with the support they need. At CareNow, we offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

* Medical, Dental, Vision, Life Insurance and Flexible Spending

* Paid Time Off (**PTO**) and Personal Leave

* **401K** (100% annual match - 3% to 9% of pay based on years of service)

* **Academic Assistance** and **Reimbursements** for Tuition and Student Loans

* **Employee Discounts** including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.

* **Home**, **Auto**, and **Pet Insurance**

* Employee Stock Purchase Program (**ESPP**)

* **Short Term** & **Long Term Disability** coverage

* **Adoption** Assistance

* **Legal Benefits** and lots more!

Come join our team as a(an) Clinic Front Desk Coordinator. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

We have an exciting opportunity for a motivated medical office or outpatient team leader with in-depth knowledge of the insurance verification process, training team members, and providing a great patient experience.

Grow your leadership skills and come make a difference with us. We are an amazing team that works hard to support each other, our staff and our patients. We are seeking a phenomenal addition, like you!

**Job Summary and Qualifications**

* Monitor patient flow to ensure clinic is operating efficiently including monitoring wait times and the Web Check-in process, scheduling, insurance verification

* Assist with management of daily clinic operations including ensuring the clinic is opened and closed in appropriately and in a timely manner.

* Supervise and train front desk staff to ensure that all financial policies, timekeeping/attendance, established practices, and standards are followed.

* Assist with managing individual or team performance including managing visitor issues or complaints and providing necessary follow-up training to staff when needed.

* Create a work schedule for all patient representatives based on clinic needs.

* Partner with marketing to correctly implement and maintain marketing programs.

* Prepare for and successfully completes clinic audits, reviews, and surveys.

**You Will Need:**

1 year of experience in a medical office setting with in-depth knowledge of insurance verification process.

1 year of experience of team lead / training experience is preferred.

Experience using an EHR system

To obtain a BLS Certification is required within 30 days of start.

Within 3 months of employment or promotion, must obtain Federal Breath Alcohol Screening Certification and Federal Drug Screening Certification.

The CareNow Urgent Care Clinic hours of operations are Monday through Friday from 8am 9pm, Saturday 8am 8pm, and Sunday 8am 5pm. You must have the flexibility to work during those hours.

delivers quality, convenient, **patient-centered urgent care** with unparalleled service. We are in more than **100 urgent care clinics** around the United States. We are committed to staffing our clinics with the most qualified and experienced providers. Our providers are dedicated to improving lives and leading the charge in urgent care medicine. Our physician-guided focus is centered on providing extensive resources. And we provide support to our growing CareNow physician team. Our doctors and medical staff are trained in family practice, emergency medicine or internal medicine. We offer a wide range of primary and urgent care services for the entire family. CareNow is an affiliate of HCA Healthcare.

HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

> "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

> HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Clinic Front Desk Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Email In compliance with local mandates, **this role MAY require** you to have received the first dose of a two-dose COVID-19 vaccination series (or a one-dose COVID-19 vaccination) by February 28, 2022, or to have applied for a medical or religious exemption. **(For further clarification, please ask your recruiter.)** We are committed to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. Recruiting and retaining a diverse staff reflective of the patients and communities we serve.

Equal employment opportunities (EEO) are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, gender identity, protected veteran status, or any other legally protected category in accordance to applicable federal, state, or local laws. The policy applies to all terms and conditions of employment including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves or absence, compensation and training.