Resp & Qualifications

PURPOSE:
Delivers critical and emerging systems and data analysis and implements tools and technology for the whole enterprise. Design, and deliver management systems. Build, manage, and sustain critical systems, business and data analysis techniques, methods, tools, and processes. Owns data collection capabilities through collaboration with internal and external teams. Leads cross-departmental, and cross-functional team members.
ESSENTIAL FUNCTIONS:

• Performs complex system analyses on software programs, applications, and services.

• Leads product and service evaluation and recommends new tools or platforms for user efficiency.

• Leads the implementation of new technology for organizational efficiency.

• Communicates directly with all stake holders including executive management.

• Improves data collection capabilities through collaboration with organizational teams.

• Manages product licenses and ensures compliance with IT industry regulations. Provides the organization with cost saving analysis.

SUPERVISORY RESPONSIBILITY:
This position has no direct reports, however, may informally lead teams in a matrix environment.
QUALIFICATIONS:
Education Level: Bachelor's Degree in Computer Science, Information Technology, or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Experience: 8 years relevant systems/technical analysis.

Preferred Qualifications:

• Advanced degree

Knowledge, Skills and Abilities (KSAs)

• Ability to navigate through various complex systems, deliver quality solution with in budget and schedule. 
• Ability to understand projects and concepts as they relate to high-level business objectives.
• Knowledge of architecture, application development, data structure and analysis techniques and methods.
• Proficiency in reading security patterns and audit reports to adhere with standards. 
• Strong interpersonal skills and ability to work in a team-based environment.
• Understanding of Project Management and translating organization objectives into goals.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range: $85,392 - $169,598

Salary Range Disclaimer

Salary will be based on education, location, experience, certifications, etc. In addition to your salary, CareFirst offers benefits such as a comprehensive benefits package, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements).

Department

Department: IT Customer Exp Strategy

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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