Uniphore is one of the largest B2B AI-native companiesdecades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
We are seeking an experienced and dynamic Vice President of Corporate Marketing and Communications to lead our strategic marketing initiatives and effectively communicate our company story to key stakeholders. In this crucial role, you will be responsible for developing and executing comprehensive marketing and communications strategies that align with Uniphore's business objectives.
Location: Palo Alto, CA (in office 3-4 days per week).
Responsibilities:
Strategic Leadership: In partnership with the CMO, drive the development and implementation of Uniphore's corporate marketing and communications strategy, ensuring alignment with the overall company vision and goals.
Branding and Positioning: Define and strengthen the Uniphore brand identity, ensuring consistent messaging and positioning across all marketing and communication channels.
Thought Leadership: Establish Uniphore as a recognized industry thought leader through the development and execution of innovative content strategies.
Public Relations: Manage relationships with media outlets, industry analysts, and influencers to secure positive coverage and increase Uniphore's visibility in the market.
Analyst Relations: Collaborate with industry analysts and product marketing to ensure positive positioning in market reports, drive favorable perceptions, and develop strong relationships.
Internal Communications: Develop and implement internal communication strategies to foster employee engagement, alignment, and advocacy for Uniphore's brand and vision.This includes planning and executing company meetings, advising HR on manager communications/training, and overseeing all employee communications via email, internal company website, company celebrations, etc.
Executive Communications: Provide strategic guidance and counsel to senior executives on their public communications.Work closely with the CEOs Executive Communications Director on counsel. This includes evaluating invitations from industry event organizers, vendors, partners and other stakeholders.Provide speaker coaching prior to approved opportunities including prepping executives for company all hands or other strategic meetings (internal or external).
Customer Marketing: Build a focused program that becomes the central hub for how Uniphore leverages customers across the marketing and comms function.This will include developing and delivering a value proposition for Uniphore execs/sales to communicate to customers so they will want to be included in media articles, blogs, podcasts, speaking opportunities, analyst reports, executive briefings, etc.
Content Marketing : Establish and execute an effective content marketing plan including content standards, repeatable processes, content re-use plans, metrics and editorial calendars across the global marketing team.Content will be used across corporate, product, vertical and regional marketing campaigns.
Reputation management: Provide communications counsel and guidance for reputation-impacting events.Prepare official statements and responses as warranted and act as company spokesperson if needed.
Team Leadership: Build and manage a high-performing corporate marketing and communications team, providing mentorship, guidance, and professional development opportunities.
Qualifications:
Minimum of 15 years of experience in corporate marketing and communications, within the technology industry and preferably within AI and data space.
Proven track record of developing and executing successful corporate marketing and communication strategies that drive brand awareness, support business growth and build a strong corporate reputation.
Expert storyteller.Take the past, the present and future facts and be able to weave into an inspirational story with the goal of securing a strategic outcome.
Strong leadership and team management skills, with the ability to inspire and motivate a diverse group of professionals across both professional and executive levels.
Excellent written and verbal communication skills, with the ability to articulate complex concepts in a clear and compelling manner.
Strong communication coaching skills.
Proven experience leveraging new marketing and communication channels and techniques to drive meaningful results.
Demonstrated experience in building and managing relationships with media outlets, industry analysts, and other key influencers.
Proven issues management skills. Cool and calm during potentially intense situations.Deep understanding of and a track record of managing communications around sensitive issues.
Bachelor's degree in marketing, communications, business, or a related field. Advanced degree preferred.
Role reports to CMO.
$228,800 - $305,000 a year
The anticipated base salary hiring range for this position is:
California: $228,800 - $305,000.
The specific rate will depend on the successful candidate's qualifications and prior experience.
In addition to competitive base pay, this position also includes an annual bonus based on target achievement, pre-IPO stock options,benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unifyand humanizeevery enterprise experience, please visit
www.uniphore.com .
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Information regardingrecruitingand phishingscams:
Employment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a @uniphore.comemail address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non Uniphore.com email address, please assume it is spam. If you believe you have been a victim of a phishing or false employmentscam, you may want to report this incidents to the FBI iC3 , orvisit the Department of Homeland Securitys Cyber Smart website to learn how to report such scam.
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