Salary:$79,296.00 - $106,644.00 AnnuallyLocation :Thurston County - Tumwater, WAJob Type:Project (limited duration)Remote Employment:Remote OnlyJob Number:DOH8036Department:Dept. of HealthDivision:Office of Innovation and Technology (OIT)Opening Date:04/15/2024Closing Date:4/28/2024 11:59 PM PacificSalary Information:The high end of the salary range, Step M is typically a longevity stepDescriptionIT Business AnalystThis is a full-time, remote, project position funded through July 31, 2024We're looking for an IT Business Analyst to play a crucial role in driving innovation and technological solutions that directly impact public health in Washington State. In this position you'll be at the forefront of our efforts to integrate cutting-edge IT solutions with the needs of our agency programs. This role is pivotal in bridging IT and business functions, ensuring alignment between agency programs and IT solutions.You'll be leading the charge in technical leadership, conducting in-depth business and data analysis, managing software requirements, testing, and engineering business processes. Your analytical prowess, technical expertise, and knack for collaboration will be the driving force behind our success.By supporting our mission to protect and improve public health, your work will directly impact the lives of people across Washington State. From the general public to local health jurisdictions, laboratories, hospitals, clinics, and even the Centers for Disease Control and Prevention - your contributions will be felt far and wide.Join us in our mission to safeguard the health of Washingtonians and be a catalyst for positive change in our community!Responsibilities :Business Analysis and Technical Services:Act as a liaison between stakeholders and technical teams to ensure clear understanding and documentation of business needs.Gather, analyze, and document business and technical requirements using industry-standard methods.Lead requirement gathering through various methods like interviews, workshops, and consultations.Validate and verify business requirements for software applications, ensuring alignment with stakeholder needs.Provide cost estimates for projects based on business change scopes and refine estimates as requirements evolve.Collaborate with technical teams to design user interfaces, ensure adherence to change management practices, and identify system performance issues.Conduct data structure analysis and provide expert guidance on system development lifecycle processes.Maintenance and Operational Support:Coordinate with technology staff and business programs to plan for system configuration, implementation, and training.Participate in routine maintenance activities and upgrades of mission-critical systems.Provide information to improve system performance, data quality, and usability.Manage service requests, prioritize workload, and track completion within specified timeframes.Identify and report IT risks, recommending mitigations and resolutions.Assist with emergency response activities during public health emergencies.Conduct data structure analysis and evaluate stored procedures or programming code for system corrections.Required Qualifications and Experience :Your experience must come from full-time professional work and may have been gained concurrently. Any additional years of experience can replace educational requirements on a year-for-year basis. Applicants must fulfill one of the following options, in addition to meeting the specified criteria listed below.Either experience or education combined with experience in business analysis, testing, or systems development.Option 1:8 years of experience, including at least 4 years as a business analyst AND at least 2 years in roles like Software Analyst, Quality Assurance Tester, or Software Developer.Option 2:An Associate's degree or higher and 6 years of experience.Option 3:A Bachelor's degree and 4 years of experience.At least 2 years of experience in a business analysis function supporting software development by eliciting user requirements, analyzing and formally documenting business needs, processes, and workflows, and using defined formats for functional use cases and business rules.Experience preparing documentation including internal technical documents, system diagrams, use cases, test cases, and user documentation and manuals.Experience in proficiently translating complex technical issues into readily understood concepts for staff, management, and the public.Preferred Experience and Desired Qualifications:Bachelor's degree in Computer Science or closely related field such as Business Administration, Mathematics, Engineering, or Informatics.Experience working with Agile, or other iterative development methodology development methodologies.2 years of SQL Management Studio tools experience or equivalent2 years of software testing experience1 year of software training experienceBusiness Analysis Professional CertificationExperience with lean practices.You should also demonstrate the following interpersonal skills and competencies:Cultural humility by embracing diverse perspectives and honoring various cultures.Commitment to equity and inclusion, removing barriers, championing social justice, and fostering a sense of belonging.Using an outward mindset to fuel impactful contributions and blending your personal expertise with collaborative achievements.Problem-solving and crafting effective solutions while communicating clearly across different mediums.Dedication to customer service and navigating diverse interactions to build strong organizational relationships.Your technical competence should shine, making you an invaluable asset to our team!OIT (One Incredible Team!)In the Executive Office of Innovation and Technology (OIT), we're on a mission to unleash the potential of technology, innovation, data, and informatics for the DOH. We believe in the power of every team member. We're not just a workplace; we're a thriving ecosystem that nurtures individual growth and collective success. As a strategic partner to DOH employees, we cultivate a culture of curiosity, ingenuity, critical thinking, and data-driven decision-making. Our shared goal? Making optimal health a reality for every single person in Washington.We are the Washington State Department of Health (DOH)At DOH, we safeguard public health in an ever-evolving world. Through collaboration with local health jurisdictions and state, federal, and private partners, our programs, and services impact every Washingtonian and visitor daily. We're driven by Equity, Innovation, and Engagement, as outlined in ourTransformational Planfor the future of Washington health.Benefits and LifestyleWe prioritize your work-life balance and offer one of the most competitive benefits packages nationwide, tailored to support your lifestyle. Discover more about 'Why DOH' by visitingWork@Health .Location and FlexibilityThis is a remote position available to applicants residing anywhere within the USA. Attending events or working In-office at the DOH office located in Tumwater, WA is infrequent, rarely required, and would be scheduled well in advance at.Application Directions :To apply, please click 'Apply' to complete the application, including attaching yourResume, Cover Letter, and References(at least 3 professional references including a supervisor, a peer, and someone you've supervised or led (if applicable)).Do not submit private information including social security numbers, year of birth, etc.The hiring manager WILL NOT review additional supplemental attachments. DO NOT attach or submit the following:Please REMOVE personal photos before attaching resume and/or cover letter.TranscriptsCertifications or DiplomasProjects or PortfoliosLetters of RecommendationVeterans Preference : Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year.Equity, Diversity, and Inclusion : We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran's status, military status, genetic information, sexual orientation, gender expression, or gender identity.Representation : This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.Questions and Accommodations : If you have questions, need accommodation in the application or selection process, or need information in an alternative format, contactShawnelle Goalderatshawnelle.goalder@doh.wa.gov . For general DOH recruitment questions, email theTalent Acquisition Teamatemployment@doh.wa.govDeaf or hard of hearing contact Washington Relay Service at 7-1-1; individuals outside of Washington State contact Washington Relay Service at 1-800-833-6874.Technical Support : Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.Conditions of Employment:I am prepared, with or without accommodations, to do the following:Commit to a full-time 40-hour work week schedule (flexible work schedule requests must be approved by your supervisor).Communicate through applications such as MS Teams and MS Outlook, and by phone while working remotely.Adjust my work schedule occasionally to align with business needs, which may entail working evenings and weekends.Perform my job duties either remotely from home or in-person at the designated DOH site location.Travel periodically within the state of Washington.Possess the legal ability to operate a state or privately-owned vehicle or arrange alternative transportation for official state business.Engage in emergency response exercises and high-priority assignments as assigned during emergency events.Supplemental InformationThis recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days.Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration.Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.More than Just a Paycheck!Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.Read about our benefits:The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.Note:If the position offers benefits which differ from the following, the job posting should include the specific benefits.Insurance BenefitsEmployees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.The Washington State Employee Assistance Program promotes the health and well-being of employees.Retirement and Deferred CompensationState Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.Social SecurityAll state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.Public Service Loan ForgivenessIf you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.HolidaysFull-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.Note:Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.Sick LeaveFull-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.Vacation (Annual Leave)Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.Pay status includes hours worked, time on paid leave and paid holiday.As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.Note:Most agencies follow the civil service rules covering leave and holidays forexemptemployees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.Military LeaveWashington State supports members of the armed forces with 21 days paid military leave per year.Bereavement LeaveMost employees whose family member or household member dies, are entitled to three (3) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.Additional LeaveLeave SharingFamily and Medical Leave Act (FMLA)Leave Without PayPlease visit the State HR Website for more detailed information regarding benefits.Updated 12-31-202201Where did you first hear about this employment opportunity?a. DOH Employment Site/Job Alertsb. DOH Employeec. Friend or Acquaintanced. Indeede. LinkedInf. Careers.wa.govg. Job Fair - if selected, answer Question 2h. Other - if selected, answer Question 202If you selected 'g' or 'h' to Question 1: Where you first heard about this employment opportunity?03Are you legally authorized to work in the United States?YesNo04Will you now or in the future require sponsorship for employment visa status? (e.g. H-1B, F1, TN, etc.) DOH is not an E-Verify agencyYesNo05I have read and I understand the Conditions of Employment/Working Conditions that are listed in the job posting and I am willing and able to accept these conditions if offered and accept the position.YesNo06I have the following qualifications (select ONE):a. Eight (8) years of experience in business analysis, testing, or systems development, including at least 4 years as a business analyst AND at least 2 years in roles like Software Analyst, Quality Assurance Tester, or Software Developer.b. An Associate's degree or higher and six (6) years of experience in business analysis, testing, or systems development.c. A Bachelor's degree and four (4) years of experience in business analysis, testing, or systems development.d. None of the above07Do you have at least 2 years of experience in a business analysis function supporting software development by eliciting user requirements, analyzing and formally documenting business needs, processes, and workflows, and using defined formats for functional use cases and business rules?YesNo08Do you have experience preparing documentation including internal technical documents, system diagrams, use cases, test cases, and user documentation and manuals?YesNo09Do you have experience in proficiently translating complex technical issues into readily understood concepts for staff, management, and the public?YesNo10I have the following preferred Experience and desired qualifications (select ALL that apply):a. Bachelor's degree in Computer Science or closely related field such as Business Administration, Mathematics, Engineering, or Informatics.b. Experience working with Agile, or other iterative development methodology development methodologies.c. 2 years of SQL Management Studio tools experience or equivalentd. 2 years of software testing experiencee. 1 year of software training experiencef. Business Analysis Professional Certificationg. Experience with lean practices.h. None of the aboveRequired Question#J-18808-Ljbffr

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