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Customer support representative
Careerbuilder US Las Vegas, NV
$58k-78k (estimate)
Full Time 1 Month Ago
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Careerbuilder US is Hiring a Customer support representative Near Las Vegas, NV

We provide our customers with the opportunity to promote them, leaving an everlasting impression of distinction and quality.

We work in an energetic team atmosphere and believe much of the success of our phenomenal growth is our commitment to developing our employees’ potential.

We are committed to building our company with upbeat, talented, motivated people who will continue to uphold our mission of being a market leader by innovating and servicing our customers with extreme dedication.

Do you enjoy being the Point Person responsible for facilitating a workflow, communicating, and handling complex situations with diplomacy?

Then this opportunity is for you! The primary duty of this role is to ensure that our customers always have a knowledgeable and friendly resource to answer any questions they may have.

You will support this role by advising them on the varying requirements and managing through the production process. If you have a positive, flexible, and get it done attitude while managing priorities, this is an invitation to put these skills to use!

Responsibilities :

  • Key player in the communication and completion of the order process with other departments; liaison between Sales, customer support, public relations, advertising
  • Interact with customers providing information in response to inquiries about products or services.
  • Supporting all aspects of product knowledge
  • Responsible for the accuracy of all the data
  • Project management, including coordination of resources
  • Last updated : 2024-03-03

Job Summary

JOB TYPE

Full Time

SALARY

$58k-78k (estimate)

POST DATE

03/05/2024

EXPIRATION DATE

04/02/2024

Show more

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The following is the career advancement route for Customer support representative positions, which can be used as a reference in future career path planning. As a Customer support representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer support representative. You can explore the career advancement for a Customer support representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Representative job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer support representative task.

02/13/2022: Danbury, CT

Communicated with customers to troubleshoot technical problems with both Windows and Mac operating systems.

12/25/2021: New Suffolk, NY

Customer support representative document reports, resolve complaints, and process orders and payments.

03/09/2022: Indianapolis, IN

Customer support representative are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

01/14/2022: Santa Maria, CA

Provided expert technical support and up selling of all products and organized daily follow-ups to ensure timely resolutions.

12/29/2021: Elyria, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Representative jobs

According to numerous studies, today’s consumers expect customer support representative to be more proactive and personalized.

02/06/2022: Waco, TX

Be as polite as possible when talking to clients over the phone.

02/12/2022: Manchester, NH

Consider using database to record activities and research product information.

02/13/2022: Petaluma, CA

Learn to refer to other service or technical departments for follow up as needed.

02/14/2022: Fort Myers, FL

Understand the customer’s expectations.

01/24/2022: Lawton, OK

Step 3: View the best colleges and universities for Customer Support Representative.

Butler University
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