The Analyst I/Operations is responsible for general work-management tracking, basic analytical functions, business process reviews/documentation, analyzing data using existing platforms (i.e. Company metrics, dispatch logs, databases), and system resource management. This position must demonstrate creativity, well-developed analytical and problem-solving skills, work independently and be able to interact with personnel at all levels throughout the Company.

POSITION DIMENSIONS

This position is not responsible for employees or budgets. The incumbent may be involved in general budget preparation/forecasting. The incumbent frequently exchanges information with senior management, departmental heads of units outside of the department.

ESSENTIAL JOB RESPONSIBILITIES

• Research/analyze business processes and conceptualizes improvements in order to recommend changes to systems, applications, policies, or procedures to streamline processes, reduce costs, increase productivity and elevate internal and external customer satisfaction
• Monitor/adjust system resource management platforms to ensure efficiency
• Review and approve work-related documentation to ensure conformance with Company, state and federal regulations, identify trends and provide recommendations for improvements
• Assist in preparing department budgets, monthly forecasts, compliance, Company metric reports, and internal/external audit preparation
• Assist with scheduling and tracking mandatory Company training (e.g., OQ, Block, HR)
• Develop and maintain annual on-call and vacation schedules for department(s)
• Develop and apply written and verbal communication skills and demonstrate professional communication skills in such areas as formal presentations, interdepartmental memos, letters, etc.
• Provide training on programs, systems, or applications
• Perform related duties and responsibilities as assigned
• Regular and predictable attendance is a condition of employment and is an essential function of the job

QUALIFICATIONS

There are clear precedents and practices which the incumbent uses to determine how this job is performed. This position requires one to three years of relevant work experience, or equivalent combination of education and experience sufficient to successfully perform the essential job responsibilities. Experience obtained through Company sponsored college internship or through performing analytical functions in a current or prior Company position will be considered. This position requires the incumbent to possess and actively develop sufficient leadership skills.

A bachelor's degree in construction management, business management, or in a related field from an accredited university is preferred.

SALARY DETAILS

$56,903 - $85,355

At Southwest Gas, attracting the best talent is key to our strategy and success as a company. We use flexibility to develop competitive compensation offers to ensure we are able to hire the best candidates. The quoted salary range represents the minimum and maximum of the pay range for the position. It is provided as a good faith estimate as to what our ideal candidates are likely to expect, as we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills and other factors that may prove relevant during the interview and selection process.