This position will be responsible for ensuring that each guest receives outstanding service by providing a friendly environment which includes greeting and acknowledging guests, maintaining solid product knowledge, providing assistance and making suggestions to guests regarding product decisions.

Must be available to work weekends

Must be available to work between the hours of 7:00AM-11:00PM

Company Benefits:

• Weekly Pay
• Growth Opportunities & stability
• 401K
• Comprehensive Benefits-Medical, Dental &Vision Plans
• EAP-Employee Assistance program
• PTO
• Discounts through IHG, company Perks website & FREE Vacation using ClubGO and more....

ESSENTIAL DUTIES AND TASKS:

• Greets all guests and provides outstanding customer service.
• Will assist guests with cash, room and credit card transactions.
• Performs food-handling and service duties.
• Answers questions relating to all F&B products.
• Any other tasks that may be assigned.

EDUCATION and/or EXPERIENCE

• High school diploma or GED
• Cash-handling experience preferred

CERTIFICATES, LICENSES, REGISTRATIONS:

• Food Handler’s card required
• Alcohol awareness card required

QUALIFICATIONS:

• Must be minimum of 21 years old.
• Must have superior guest relations skills and the ability to answer guest inquiries.
• Must have the ability to be trained on cash handling functions and comfortable using POS computers for inputting transactions.
• Must have demonstrated excellent verbal and written communication skills.
• Must have comprehensive menu knowledge with the ability to up-sell items.
• Must be able to clearly speak, write and understand the English language.
• Must be able to work in a high volume, high demand work environment.

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.