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Carebox Clinical Trial Navigation Services
20 years ago, Carebox pioneered a groundbreaking patient-centric approach to helping patients and families learn about clinical treatment options for their conditions, while simultaneously helping pharmaceutical and biotechnology companies bring new treatments to market with successful enrollment in their clinical trials. Over the years, over 500,000 patients have benefitted from our Clinical Trial Navigation services.
Today, we offer these Clinical Trial Navigation services to tens of leading pharma companies (such as AstraZeneca and Bristol Myers Squibb), academic medical research centers (such as UCLA Health and Moffitt Cancer Center), and patient advocacy groups (such as Stand Up to Cancer). Many of our partners are focused on treatments for cancer (oncology) – but we also address many other conditions including: Crohn’s, Lupus, Huntington’s, Alzheimer’s, and the list of conditions we support is dynamic.
Our Clinical Trial Navigation Services are delivered using a mix of technology solutions, data curation, and personalized navigation services over the phone and email to patients, families, caregivers, and healthcare professionals.
The Role of a Client Services Associate
As a Client Services Associate, you are part of an outstanding team of professionals working towards a common goal of connecting patients to clinical trials. This role works behind the scenes to support the various services we provide on behalf of our partners. Your responsibilities include:
· Assist with site data issues
· Assist with referral follow ups
· Assist with patient escalations
· Other one-off assignments
In your onboarding and training, which typically takes 2-3 weeks, you’ll learn about our partners and services as well as our specialized software.
Why This Is a Great Opportunity
Every day as a Client Services Associate, you will indirectly help people looking for treatment options for themselves, loved ones, or those in their care. Being a part of our team is uniquely rewarding and makes an incredible difference in the lives of people, each and every day. This is an entry level position with lots of opportunity for growth.
Who We Are Looking to Hire
We are looking for someone who has read through this job description carefully and feels the role of Client Services Associate can bring out the best in their skills and passion.
Being a Client Services Associate requires an excellent service orientation, maturity, and high attention to detail.
While there is no substitute for experience you will gain with time, being a quick study and being able to multi-task and handle dynamic environments is also key to success.
We are a small, growing company where every individual can have a great impact. The environment is dynamic and the ability to adapt to changes is important.
What the Role Requires
We are looking for full time staff, Monday – Friday.
A college degree (BA or higher) is required.
Position is remote but you must reside in San Antonio, TX and be available for occasional in-person meetings. Manager is local.
Some key characteristics of successful Client Services staff, include:
· A quick study and very detail-oriented.
· Technology savvy, good typing skills, and comfortable using multiple software applications such as Microsoft Excel and Word, phone and email systems.
· Multi-tasking under pressure, including the ability simultaneously interact with someone and use data-entry applications, look things up, manage interrupts, etc.
· Excellent written and oral communications – personable, professional, and compassionate.
· Team player
· Problem solver
Physical and Mental Requirements of the job include repetitive motion, communicating, copying, and analyzing.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
Schedule:
Education:
Location:
Work Location: Remote
Full Time
$52k-68k (estimate)
03/28/2024
04/15/2024
careboxhealth.com
Raleigh, NC
<25
The job skills required for Client Services Associate (remote, must reside in San Antonio, TX) include Client Service, Data Entry, Life Insurance, Onboarding, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Associate (remote, must reside in San Antonio, TX). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Associate (remote, must reside in San Antonio, TX). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Associate (remote, must reside in San Antonio, TX) positions, which can be used as a reference in future career path planning. As a Client Services Associate (remote, must reside in San Antonio, TX), it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Associate (remote, must reside in San Antonio, TX). You can explore the career advancement for a Client Services Associate (remote, must reside in San Antonio, TX) below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Associate for your reference.
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A client service associate works as a financial assistant and financial advisor to clients.
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Client associates must also collect and analyze competitor data and client usage so that they create new business opportunities.
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Client services representatives manage client relationships and provide customer support.
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A client services associate prepares orders relating to buying and selling stocks and calculates the associated brokerage fees, transfer taxes and commissions.
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Provided daily financial transaction services for clients while delivering excellent customer care.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Associate jobs
These positions require familiarity with customer services tools and programs.
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Client services associates also should have strong math, time management and critical thinking skills.
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These associates provide administrative and client support to financial advisers.
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Client Services Associate must be excellent communicators capable of leading a team.
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And strong client relations skills are key to building and maintaining long-lasting business relationships.
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Step 3: View the best colleges and universities for Client Services Associate.