6 Customer Service Specialist Jobs in East Windsor, CT
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Cardinal Logistics is Hiring a Customer Service Specialist Near East Windsor, CT
- Must have strong customer service skills
- Strong critical thinking skills
- Proficient problem solving skills
- Develop relationships with general managers and retail client team members to assist with member needs and team issues
- Ability to conduct phone calls professionally and efficiently
- Ensure routes are effectively audited daily and weekly
- Act as the liaison between driving teams and retail customer
- Act as liaison between driving teams and end user member
- Work closely with management to analyze metric data and best way to coach teams for improvement
- Research, identify and establish delivery failures to assist management with improving overall weekly, monthly and quarterly metrics.
- Other duties as assigned.
- High school degree or equivalent.
- Minimum one year of related experience in customer service skills
- Prior transportation experience preferred.
- Confidence to speak with members
- Ability to deal with difficult people with empathy and understanding
- Ability to problem solve quickly
- Must be proficient in Microsoft Office Suite
- Must be proficient in data retrieval from internet job databases.
- Strong written and verbal skills
- Must be professional in presentation and interaction
- Must be highly detail oriented
- Must be able to record data accurately
- Must have flexibility to adapt to shifting priorities.
- Ability to demonstrate a sense of urgency, be self-driven, have leadership skills, be a team player and strong relationship builder.
- Ability to effectively respond and interact with all levels of organization.
- Must have positive work ethic, ability to connect and inspire others, and communicate clearly.
Job Summary
Full Time
Transportation
$59k-75k (estimate)
07/14/2022
01/18/2023
SUMMERTON, SC
<25
2019
<$5M
Transportation
Related Companies
The job skills required for Customer Service Specialist include Customer Service, Problem Solving, Microsoft Office, Leadership, Transportation, Flexibility, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
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