• 120 locations and growing, along with vast virtual coverage
• 1 million patients to-date
• 2,000 caring clinicians and support staff serving their communities
• Backed by investors such as CVS Health Ventures and Blackstone Horizon

What You'll Do

• Implement staffing standards for hiring, training/development, scheduling, timecards, payroll, and talent management according to Carbon Health best practices
• Assess team member needs for scope of role, development needs, succession planning and clinic outcomes; create and promote development plans accordingly
• Lead regular team meetings, resolve conflict when needed, motivate employees and foster a culture of communication that promotes employee retention
• In partnership with the Clinician Manager - set, communicate and monitor clinical excellence standards of care and safety standards in keeping with regulatory agencies and Carbon Health policy; this includes daily standards, emergency preparedness and hazardous materials/waste programs, in addition security, equipment and utilities management
• Build positive relationships with clinicians, support staff, patients, community and vendors; manage conflict with care and empathy
• Communicate and respond to patient inquiries with a sense of urgency
• Monitor and control clinic expenditures within approved budget using administrative guidelines, organization benchmarks and anticipated scope of services with an owner’s mindset
• Institute necessary modifications to procedures and clinic resource commitments as financial changes dictate
• Identify, plan and participate in marketing activities and community events that increase patient volume and engagement
• Maintain an environment that complies with all state and federal regulations including HIPAA

About You

• 1 year of healthcare leadership experience and/or combination of healthcare experience and education
• Active listener that uses soft skills to build and maintain trusting relationships at all levels of the organization
• Excellent communication and interpersonal, time management, planning, organizational, analytical, problem-solving, and critical thinking skills
• Willing to work a flexible schedule including evenings, weekends and holidays
• Preferred Qualifications- Bachelor’s degree and solid understanding of clinic financials and human resource business processes

• Forward-thinking, transparent, and inclusive company culture
• Competitive salary, generous paid time off, learning time off, and paid holidays
• Comprehensive benefits package including medical, dental & vision insurance
• 401k employee contributions, FSA, HSA, and dependent care options
• Employee referral bonus program, employee resource groups, and professional development
• All benefits dependent on role and eligibility