JOB DESCRIPTION

JOB TITLE: TRAVELING BUSINESS OFFICE MANAGER

JOB CODE: 5

DEPARTMENT: ADMINISTRATION

FLSA STATUS: NON-EXEMPT

REPORTS TO: VP OF REVENUE CYCLE

DATE OF LAST UPDATE: 10/23/2023

JOB SUMMARY: The Travel Business Office Manager will train and support business office managers to maintain complete and systematic records of the financial transactions and a variety of other business office duties throughout the Caraday locations.

ESSENTIAL FUNCTIONS:

• Reconcile Resident Trust Fund accounts.
• Understand and adhere to the guidelines of “Residents Rights” and assure resident safety.
• Trains, educates Business Office Managers on billing, Medicaid application process, accounts receivable and collection processes and also serves as a back-up when positions are vacant or additional help is needed.
• Analyze and observe the BOM functions and processes to ensure maximum workflow and productivity is occurring and communicate any deficiencies to the Director of Operations and the Regional Analyst roles.
• Maintains effective communication with residents, families, and facility staff.
• Track all resident applicants who apply for Medicaid assistance.
• Continual review of outstanding balances and determining what steps to take to collect balances.
• Maintenance of accounts as needed.
• Performs and coordinates all collection efforts.
• Prepare, edit, submit, and track all claims to all payers.
• Adjustment claims when necessary.
• Maintains confidentiality of all information.
• Performs and coordinates month-end close and business office functions when location positions are vacant.
• Other duties as assigned.

QUALIFICATIONS:

Required

• High school graduation or G.E.D.; two years of college level accounting courses are required or equivalent experience.
• 5 years’ Business Office Manager experience in accounts receivable or bookkeeping is in the Long-Term Care
• 5 years of experience billing Medicaid, Medicare and other Insurance payers
• Knowledge of the healthcare industry
• Good interpersonal skills needed to effectively work with residents, families, and outside agencies.
• Travel Required
• Excellent, proven track record of success in managing multiple facilities that relate to Accounts Receivable Management and Trust Fund Management

Preferred

• Experience with American Health Tech and or CASAMBA
• 10-key recommended by touch, typing ability, including experience with computers
• Ability to organize, prioritize, and work within deadlines.

PHYSICAL REQUIREMENTS: The ability to safely perform movements such as pushing, pulling, lifting, bending, kneeling, and reaching up to 25 pounds with or without reasonable accommodation.

WORK SCHEDULE: As assigned travel, including some weekends, evenings, and holidays.

WORK ENVIRONMENT: General Office

Caraday Healthcare provides equal employment opportunities (EEO) to all Team Members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other characteristic protected by law.