Job Title: Parts Manager

Car Parts Warehouse
Right Parts. Right Price. Right Now.

Car Parts Warehouse is one of the top 25 Automotive Aftermarket Parts Distributors in the country. A family-owned company for over 35 years with 24 locations in Northeast Ohio. We stock name-brand automotive parts from over 100 manufacturers.

Car Parts Warehouse has over 400 employees and 175 delivery vehicles servicing Northeast Ohio's professional installer automotive parts needs.

CPW is looking for a professional to join our Management team. Our Managers are working managers, you will be responsible for selling products, in a wholesale/retail setting to drive company revenue. We offer a year-end bonus program and many other incentives throughout the year!

Pay is based on experience and performance.

Duties:
- Manage and oversee the store, employees, and parts, including inventory control, stocking, and ordering
- Manage drivers to ensure timely delivery of parts to customers and service technicians
- Maintain accurate records of all parts transactions according to company policy
- Develop and maintain relationships with vendors and suppliers
- Provide excellent customer service by answering phone calls, emails, and in-person inquiries in a professional manner
- Train and supervise parts department staff
- Create and implement marketing strategies to increase parts sales

• Welcome and identify customer needs
• Explain products and services to customers
• Monitor inventory to ensure the product is in stock
• Enter and process customer orders
• Investigate and resolve customer complaints
• Inventory cycle counts

Qualifications:

• Accountability
• Ability to build relationships with business to business customers
• Knowledge of automotive part and/or sales
• Excellent communication skills
• Ability to thrive in a fast-paced environment
• Clean driving record
• Computer skills
• Great work ethic
• Willingness to learn and participate in a small team environment

Requirements:
- Strong time management and organizational skills
- Knowledge of the market for automotive or machinery parts
- Administrative skills, including record keeping and report generation
- Excellent phone etiquette and communication skills
- Ability to manage stock levels to ensure adequate inventory without overstocking

If you are a motivated individual with a passion for customer service, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)

Ability to Relocate:

• Akron, OH 44306: Relocate before starting work (Required)

Work Location: In person