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Position Title: Desk Assistant (Full-time Position)
Supervisor Titles: Assistant Director of Operations
Location of Position: Spartan Suites at Norfolk State University
Compensation: $16.00 per hour and comprehensive benefits package
FLSA Status: Non-Exempt
Summary
The Desk Assistant is the front line of contact for the Spartan Suites. They are responsible for positively assisting all residents and guests by providing a comprehensive customer experience. The successful candidate has the ability to critically think and use proper problem-solving skills to ensure satisfactory resolution of all resident issues.
Essential Duties and Responsibilities:
Other Duties:
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Hours
32 Hours a week position 4:30pm to 12:30am (Thursday, Friday, Saturday, Sunday)
Work Environment
The work environment characteristics described here are representative of those an employee counters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and distance vision.
Customer Service
The successful candidate will possess the skills to provide a quality customer experience (to include exhibiting a high level of customer service; greeting customers, visitors and community members in a friendly and inviting manner). The successful candidate must possess a positive and helpful personality, excellent listening skills, a clear and understandable speaking voice, presentation skills, the ability and willingness to learn and retain information, remain organized and multitask, and pay attention to detail. The successful candidate will also have the desire to help people and the ability to effectively communicate orally and in writing with staff, students, and upper management (both internally and externally). Commitment, dedication, reliability, punctuality, integrity, and competency with computers and the internet are essential.
Competitive benefits package Includes health benefits, dental benefits, vision coverage, and 401K.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.
To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.
Full Time
$26k-35k (estimate)
05/18/2023
07/20/2024
capstoneoncampus.com
Birmingham, AL
200 - 500
The job skills required for Desk Assistant (Full-time Position) include Customer Service, Problem Solving, Commitment, Communicates Effectively, Listening, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Desk Assistant (Full-time Position). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desk Assistant (Full-time Position). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desk Assistant (Full-time Position) positions, which can be used as a reference in future career path planning. As a Desk Assistant (Full-time Position), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desk Assistant (Full-time Position). You can explore the career advancement for a Desk Assistant (Full-time Position) below and select your interested title to get hiring information.