You haven't searched anything yet.
Role. Receive incoming calls and determine the products, services or resources that the caller requires (or could benefit from). Provide direct support services to customers; or, connect them with a staff member in the appropriate department who can Customer Experience, Representative, Experience, Customer, Retail, Banking
Full Time
$33k-41k (estimate)
06/09/2024
06/25/2024
capfed.com
LIBERTY, MO
500 - 1,000
1893
$200M - $500M
For more than 125 years, Capitol Federal has implemented our True Blue philosophy of Safety in Savings, Sound Lending Policies, Quality Customer Service and Commitment to Community. These traditions have created the values we honor today, and will help shape our tomorrow. CapFed employees are True Blue and take pride in their work. By building strong relationships with customers and relying on our core philosophies, weve developed a positive work environment that focuses on delivering opportunities for our employees to grow and work together. We believe in teamwork, doing what is right and bec...oming active in our communities. Through the Capitol Federal Foundation, the Bank is able to support community involvement and employees are encouraged to become engaged in many local organizations. Capitol Federal is a leading residential lender and boasts more than $9 billion in assets. In addition to single-family residential lending, construction loans and other consumer loans, CapFed offers a variety of retail deposit accounts, including checking, savings, money market, IRA and certificates of deposit. With nearly 60 traditional and in-store locations, the Bank has a strong branch network serving all its customers in Kansas and Missouri. CapFed was founded in 1893 and is headquartered in Topeka, Kansas. Equal Housing Lender, Member FDIC Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
More
Show less
The following is the career advancement route for Customer Experience Representative I positions, which can be used as a reference in future career path planning. As a Customer Experience Representative I, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative I. You can explore the career advancement for a Customer Experience Representative I below and select your interested title to get hiring information.