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Department: Central Reservations Office
Position: Reservation Specialist
Reports to: Vice President of Central Reservations
Position Overview:
The Central Reservations Agent is responsible for handling incoming reservation and informational calls for Cape Resorts properties. They will assist guests with planning and booking reservations related to hotel, dining packages, spa services, and resort activities to convert calls to sales.
These duties may be described as, but not limited to:
Other:
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the department. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with the Cape Resorts rules and regulations. Employees who violate company rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Required Knowledge, Skills, Abilities:
Minimum Qualifications:
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Other
$48k-61k (estimate)
03/11/2024
07/13/2024
caperesorts.com
CAPE MAY, NJ
50 - 100
1989
VIRGINIA E HEIM
<$5M
We are a family of hotels providing welcome; offering superior service and impeccable standards in settings that are relaxed yet elegant, luxurious yet fun, building loyalty, value and tradition for our guests, community, employees and partners. More than 25 years ago Curtis Bashaw renovated and opened a small seaside hotel called The Virginia in Cape May, New Jersey. Comfortable, sophisticated and appropriate to its historic seaside setting, The Virginia has become recognized as the finest hotel in New Jersey and recently was named as one of the top 25 hotels in the United States by Cond Nast... Traveler. In 1995, Mr. Bashaw teamed up with Craig Wood and formed Cape Advisors to acquire the iconic Congress Hall and restore it as the heart and soul of Cape May. Their partnership has spanned 20 years with Craig focusing on New York residential development and Curtis on hospitality. New projects soon followed, including the Beach Shack, Sandpiper and Star Inn in Cape May and the 67 room Barons Cove in Sag Harbor which opened in May of 2015. To view available positions, vist http://www.CapeCareers.com.
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The job skills required for Reservation Specialist include Credit Card, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Reservation Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Reservation Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Reservation Specialist positions, which can be used as a reference in future career path planning. As a Reservation Specialist, it can be promoted into senior positions as a Travel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Reservation Specialist. You can explore the career advancement for a Reservation Specialist below and select your interested title to get hiring information.