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Position Description
DEFINITION
The Guest Experience Personnel position is an event based, part-time position that will work a variety of events in the Wilson Center at Cape Fear Community College.
The Guest Experience Staff for the Wilson Center consist of a range of different shift responsibilities including Point of Entry Assistant, Point of Entry Lead, House Manager, VIP Lead, Reception Lead, Artist Services, Bar Lead, Concessions Lead, Gallery Attendant, Production Runner, and more.
DISTINGUISHING CHARACTERISTICS :
This position is an event and customer service professional committed to providing exceptional services to the Center’s guests, beneficiaries, and rental clients.
This position must independently oversee day-of-event logistics to include : volunteers, safety protocol, ADA accessibility, concessions and community outreach activities.
This position may also support administrative tasks to include; scheduling and event coordination, internal document processing, data entry and general administrative support.
Due to the operating hours and variety of tasks involved in this position, it is critical that this position works with a great deal of independence and sound judgment.
SUPERVISION RECEIVED AND EXERCISED
Duties & Responsibilities (Essential Functions)
ESSENTIAL AND OTHER IMPORTANT FUNCTIONS
Essential and other important responsibilities and duties may include, but are not limited to, the following :
Other Important Functions :
Qualifications
QUALIFICATIONS : Knowledge of :
Knowledge of :
Ability To :
Maintain effective audio-visual discrimination and perception needed for :
Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which include the following :
Maintain mental capacity, which allows the capability of :
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.
A typical way to obtain the knowledge and abilities would be :
Minimum Education / Training :
High School Diploma or Equivalent
Minimum Experience :
5 years of experience in customer service
Preferred Education / Training, Experience, Skills :
Supplemental Information
Special Instructions to Applicants :
This position REQUIRES UNOFFICIAL TRANSCRIPTS AND / OR TRAINING CERTIFICATIONS be submitted in addition to the application.
Please have these documents ready to upload when applying.
Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date.
If highest level of education is High School diploma or equivalent, proof of completion is required.
Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.
To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process.
Human Resources will verify eligibility.
Last updated : 2024-03-07
Full Time
$26k-34k (estimate)
03/10/2024
06/05/2024
goseadevils.com
WILMINGTON, NC
500 - 1,000
1980
Private
TED SPRINGS
<$5M
The job skills required for Guest experience include Customer Service, Guest Service, Scheduling, Listening, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest experience. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest experience. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest experience positions, which can be used as a reference in future career path planning. As a Guest experience, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest experience. You can explore the career advancement for a Guest experience below and select your interested title to get hiring information.