1 Orthopaedic Referral Representative Job in Sandwich, MA

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Orthopaedic Referral Representative

Cape Cod Ortho

Sandwich, MA | Full Time

$43k-53k (estimate)

2 Months Ago

Orthopaedic Referral Representative

Cape Cod Ortho Sandwich, MA

$43k-53k (estimate)

Full Time 2 Months Ago

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Cape Cod Ortho is Hiring an Orthopaedic Referral Representative Near Sandwich, MA

Cape Cod Orthopaedics and Sports Medicine, P.C.Job Title: Orthopaedic Referral RepresentativePosition Type: full timeLocation: Sandwich, MA Cape Cod Orthopaedic and Sports Medicine (CCOSM) is a privately-owned, growing practice with locations in Hyannis and Sandwich, Massachusetts. Our mission is to excel in all aspects of orthopedic, physical therapy, and occupational health treatment. We are committed to serving our patients ethically and professionally, promoting lasting recovery and health. We respect the dignity and diversity of all individuals and maintain a commitment to honesty, integrity, and unquestionable ethics in our interactions with patients, their families, our employees, other professionals, and members of the community. We endeavor to establish and maintain a safe, accessible, and aesthetically pleasing environment of care that enhances the dignity of individuals and ensures the safety of patients, staff, and visitors.While a candidate's experience is valuable, we are more interested in whether the applicant will work well within our organization. We seek caring, motivated, and compassionate associates. If you believe you will be a good fit and are willing to learn, we would love to hear from you.Job Responsibilities:

Answer incoming and make outbound calls
Requesting Referrals from PCP and/or Insurance Companies
Scanning
Verify the referral status for each HMO patient
Verify insurance eligibility and follow up as needed
Input referral into ECW and link to appropriate upcoming appointments
Address emails
Inputting new insurance information
Communicating with patients to obtain coverage information and resolving insurance issues with patients
Other duties as assigned.

Education and Experience:

High School Graduate
Experience with Medical Terminology, Medical Referrals and Eligibility, Computer Skills

Physical Requirements:

Sitting for extended period of time
Phone skills
Good communication skills
Good customer service skills

Key Skills:

Able to work independently in a fast-paced environment
Autonomous and a self-starter
Recognize, interpret, and evaluate situations independently
Customer service-focused, act courteously, and maintain composure
Problem solver and critical thinker
Clear written and spoken communication
Good time management
Good judgment
Strong interpersonal and decision-making skills
Experience with current office technology, proficient with computer office applications, and comfortable learning new skills
Contribute to the smooth operation of the practice