JOB DESCRIPTION
The Volunteer Coordinator is directly responsible for patient/family needs and services. The Volunteer Specialist is responsible for coordinating and communicating with volunteers and team for Canyon Home Care and Hospice.
RESPONSIBILITIES
1. Schedule, and supervise the volunteer program.
2. Introduce volunteers to patients and families.
3. Responsible for volunteer documentation, including patient care records, hours, and in-service
participation.
4. Conduct pre- and post- training interviews, summarize volunteer training evaluations.
5. Plan, organize, and attend volunteer training sessions, volunteer support meetings and in-services.
6. Document active and ongoing efforts to recruit and retain volunteers.
7. Conduct initial and ongoing volunteer satisfaction surveys and evaluations.
8. Assist with planning community education. Participate in speaking and organizing community
educational offerings as needed.
9. Assist with fund raising activities at request of Volunteer Coordinator.
10. Provide direct supervision of the volunteers and be available for questions anytime they are on
assignment and may need assistance.
QUALIFICATIONS
Administrative skills
One year of supervisory experience and community service work.
Excellent oral and written communication skills and the ability to establish a supportive and sensitive
approach to volunteer and patient/ family needs.
WORKING ENVIRONMENT
Works indoors in the Agency office and travels to/from patient homes and/or facilities.
JOB RELATIONSHIPS
Supervised by: Administrator
RISK EXPOSURE
Moderate risk
PHYSICAL REQUIREMENTS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions of this position without compromising patient care.