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Notice of Employment Opportunity
The following full-time job posting will remain open until
Thursday, May 23, 2024.
Technical Support Specialist I
Salary Range: $65,606 - $85,285
Canton Township is a reciprocal unit as defined in the Reciprocal Retirement Act, Act 88 of 1961.
The Charter Township of Canton provides equal employment opportunities (EEO) and is committed to a workplace free of discrimination and harassment based on race, color, religion, age, gender, sex, pregnancy, national origin, disability, height, weight, gender identity, marital status, military status, sexual orientation, veteran status, genetic information, or any other characteristic protected by law.
Canton Township takes great pride in the diversity of our community and promotes diversity in the workforce.
Dated Posted: May 6, 2024
Job Description and Hiring Process Attached
JOB DESCRIPTION
TECHNICAL SUPPORT SPECIALIST I
EXEMPT
DESCRIPTION OF DUTIES:
This is technical work providing support to the Township Information Technology Services Division for the maintenance and troubleshooting of computer related hardware and software problems. An employee in this classification assists in the support operations of the Information Technology Services Division including setup, deployment, and maintenance of computers, printers, networks and other technology used throughout the Township.
Although the employee works under the general direction of the Network Administrator and Information Technology Manager, the work requires considerable independent judgment and initiative based on training and work experience.
EXAMPLES OF WORK: (Note: These examples are merely illustrations of the types of work that may be performed and expectations of this position.)
ESSENTIAL FUNCTIONS - KNOWLEDGE, SKILLS AND ABILITIES:
PHYSICAL DEMANDS:
Reasonable Accommodations: Canton Township provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact the ADA Coordinator at (734) 394-5260. We encourage all interested qualified applicants to apply for open positions. Request for accommodations will be reviewed on a case-by-case basis.
Physical Demands
Lift/Carry
Push/Pull
REPORTS TO: Information Technology Manager
HIRING PROCESS – TECHNICAL SUPPORT SPECIALIST I
Monday, May 6 – Thursday, May 23, 2024 - Employment Application
Wednesday, May 29, 2024 - Application Screening Process
Employment applications and job question responses will be screened to determine which candidates will be interviewed. The preferred candidates will meet the following criteria:
On or After Monday, June 3, 2024 - Oral Board Interviews
Upon Completion of Oral Board Interviews - Conditional Offer of Employment Extended
Full Time
$64k-82k (estimate)
05/09/2024
05/26/2024
yourcanton.com
Washington, PA
25 - 50
The job skills required for Technical Support Specialist I include Technical Support, Troubleshooting, Help Desk, Microsoft Office, Active Directory, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support Specialist I positions, which can be used as a reference in future career path planning. As a Technical Support Specialist I, it can be promoted into senior positions as a Technical Customer Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist I. You can explore the career advancement for a Technical Support Specialist I below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.
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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
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Career tips from people on Technical Support Specialist jobs
The minimum education requirement for a technical support specialist role can vary from position to position.
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