Description

Job Summary:

The primary responsibility of the Medical Receptionist/Courier is to facilitate the communications functions of the agency office and provide clerical support.

Qualifications:

¨ A high school diploma is necessary

¨ One year general office experience

¨ Experience using Home Care Home Base 

¨ Working knowledge of Microsoft Office Suite

¨ Excellent interpersonal skills

¨ Excellent organizational skills

¨ Knowledge of medical terminology preferred

¨ Ability to type 40 to 50 WPM

¨ Reliable transportation

Qualifications

Essential Functions:

¨ Create/ Update spreadsheets using Excel with Orders tracking using Homecare Home base.

¨ Assist with Orders manager by comparing incoming orders through workflow with outstanding orders to keep Patients files updated.

¨ Prep orders for documentation by using courier worksheets to deliver weekly.

¨ Scan and attach orders to update patient’s files to match up with their certification periods.

¨ Deliver/ pick-up orders to physician offices that does not accept fax.(open territory)

¨ Document all responses including name, time, date, and additional information that may include any changes.

¨ Schedule weekly to follow up on all calls and visits using coordination notes.

¨ Assist with answering multi-lined phones.

¨ Daily communications with Orders management.

¨ Assist on Weekly updated reports (Recerts Due Report, Billing Reports).

¨ Facilitates the communications system which may include: answers incoming calls, mail distribution, pagers, phone system, memo’s, documents and disseminates appropriate messages

¨ Provides clerical support which may include preparation of admission, orientation and new hire packets; monitoring and ordering office supplies and forms, typing, special project, filing and copying

¨ Promotes the agency philosophy and mission by presenting a positive image to patients/families, physicians and community agencies

¨ Provides computer support and data entry

¨ Establishes and maintains effective filing systems

¨ Compiles/prepares reports, agendas and schedules as may be appropriate

¨ Maintains office supply inventories in accordance with agency budget

¨ Provide effective communication to patient/family, team members, and other health care professionals and maintains confidentiality

¨ Responsible for assuring patient/resident safety.

¨ Performs other duties as required

Environmental and Working Conditions:

¨ Works in a routine office environment

¨ Noise level may be moderately high

¨ Ability to work a flexible schedule and extended hours

¨ Ability to travel locally and some exposure to inclement weather Possible exposure to toxic materials, toner, etc

Physical and Mental Effort:

¨ Employee must have the ability to communicate in English via phone, in writing, and verbally in conversation with different levels of staff, patient families, and any outside customers in accordance with the Company’s HIPAA Policy.

¨ Prolonged sitting and some standing required

¨ Occasional need to lift, pull, carry and push items weighing up to fifty pounds

¨ Frequent need to stoop, kneel, and reach while accessing files

¨ Requires working under some stressful conditions to meet deadlines and staff/patient needs

¨ Requires hand-eye coordination and manual dexterity

¨ Required problem solving skills

Diversity, Equity, and Inclusion are at the heart of Cantex. We are committed to a culture that respects our differences and values the contributions of all people.

Please visit cantexcc.com for more information on this location.

We are an Equal opportunity employer; We offer an excellent benefit plan to include 401K with match, CEU reimbursement, vacation, sick, holidays, medical, dental, and supplemental insurance Plans as well as a Highly competitive compensation package.