Job Summary

Perform care management for patients with complex and chronic care needs by assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize patient health care across the care continuum.

Duties & Responsibilities

Essential Duties & Responsibilities

• Structural recording of patient’s health information and keeping care plan in EMR
• Managing transition of care services post hospital discharge, ER, SNF, include PCP appointment, Medication Reconciliation Post Hospital Discharge (MRP) completion , and specialist follow up
• Assist with identifying high risk population (i.e., high utilizers, multiple co-morbidities, polypharmacy, non-compliant, oxygen dependent, bed and wheelchair bound etc...)
• Conduct assessments to identify individual needs and a specific care management plan to address objectives and goals during assessment(s) for patients enrolled in Care/Disease Management
• Provide patients with education based on medical condition and co-morbidities
• Ensures patient access to appropriate resources (i.e. community resources, social services, behavioral etc...)
• Participate in Interdisciplinary Care Team (ICT) meetings with patient’s provider to communicate patients progress with his/her treatment plan, discuss complex issues or barriers to care
• Assist in utilization for high-risk population.
• Accurately updating and maintain team Share-point and Case/Disease Management cases
• Implement activities to promote cost savings such as:
• Potentially prevent admissions by coordinating outpatient care
• Reduce readmissions (Target 10%)
• Improve Generic Dispensing Rates
• Improve staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluation the application of learning to changes in treatment results

Supervisory Responsibilities

• No supervisory responsibilities

Education & Experience

• High school education or higher
• At least two years of related work experience are preferred.
• Licensed: Medical Assistant, LPN, Health Coach, or CNA.

Education Requirements

Required/Preferred

Education Level

Discipline

Required

High School

Knowledge, Skills & Proficiencies

• Strong written and verbal communication skills
• Bi-lingual preferred
• Time-management and organizational skills
• Critical thinking skill
• Skills with Windows-based operating systems and EHR
• Skills in operating phones, computers, software and other IT systems.
• Ability to communicate with employees, patients and other individuals in a professional and courteous manner.
• Attention to detail, ensure accuracy of reports and data.

Job Requirements

Physical Requirements

This position works in one of our medical clinics. The employee is required interact with patients face to face and/or telephonically. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Conditions

Must be able to perform essential functions such as typing, standing, sitting, stooping, and occasionally climbing

Travel Requirements

Travel Required

Amount of Expected Travel

Details

Yes

0-25%

Work will involve some driving/traveling to assigned clinics.

Tools & Equipment Used

Computer and peripherals, standard and customized software applications and tools, and usual office equipment.

Job Type: Full-time

Pay: $15.12 - $22.14 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work setting:

• In-person

Ability to Relocate:

• Fort Lauderdale, FL: Relocate before starting work (Required)

Work Location: In person