Job Summary

Supports the department in assigned projects and duties including serving as a direct liaison between patients, family members, the healthcare team, and other support services providers. Accomplishes the duties assigned by the supervisor-preceptor as evidenced through performance appraisal form.

Essential Functions

• Performs duties as assigned by leadership that will enhance the intern's college study.
• Works as a member of the departmental team to develop and implement customer support services to assist patients, families, and guests.
• Provides administrative coverage.
• Types documents, creates spreadsheets, and PowerPoint presentations.
• Assists with research projects, data analysis, and/or creating various reports.
• Assists with TJC education preparation as required.
• Ensures successful completion of assigned projects on schedule in accordance with department and standard procedure. 
• Participates and completes necessary training to properly implement the treatment programs designed for the study.
• Participates in screening potential subjects and obtains informed consent under the supervision of the Research Coordinator and/or Investigator 
• Provides designated treatment programs to study participants as needed
• Performs database abstraction from medical record
• Maintains necessary research records
• Communicates regularly with research team regarding study activities
• Collects and/or processes specimens

Physical Requirements

Requires walking, sitting, lifting and reaching overhead. Must be able to lift a minimum of 10 pounds at shoulder height. Must be able to push patients in wheelchairs or supplies on a rolling cart. Intact sense of sight and hearing is required. Responsible for working in a safe manner.

Education, Experience and Certifications

High School Diploma or GED required. Currently enrolled or at least one-year experience in a college/university as an undergraduate or graduate student in Healthcare, Hospitality, Social Sciences, Business Administration or Healthcare Administration required; concentration in Healthcare preferred. Planning, prioritizing, oral and written communication, interpersonal, problem solving, team, and computer skills required.