Working knowledge of computers and their applications, to include EMRs, to the related field
Excellent written and verbal communication skills
Ability to review detailed data and make prompt judgments based on that data
Ability to work efficiently under tight deadlines, interruptions and high work volume
Able to multi-task efficiently
Professional appearance
Primary Duties and Responsibilities (Essential Functions)
Research development
Screen daily for potential patient enrollment; communicate with physicians and other staff about potential and active patients
Develop required materials per protocol design
Research management
Manage study medication and laboratory supplies
Process, catalog, and ship biologic samples to outside laboratories, per protocol design
Serve as liaison for enrolled clinical trial patients including attending physician visits
Coordinate radiology and other testing with physicians, and educate nursing staff on protocol requirements
Respond to patient questions/concerns and collaborate with physicians on side effect management
Administer investigation products as needed to assist research nursing staff
Research documentation
Ensure completion of all study-related assessments
Assist investigators, clinical staff, and sponsors in collecting data in a timely manner, per protocol design
Assist in the maintenance of regulatory documents; ensure clinical trial documentation meets FDA requirements
Communicate with research sponsors on the status and progress of clinical trials
Recognize and report adverse events within established timelines
Work with reimbursement department to accurately document charges and record payments, according to clinical trial budget and contracting
Process improvement
Participate in on-going process improvement activities
Suggest programmatic improvements
Participate in the audit process
Perform quality assurance/improvement tasks
Function as a team member by expanding his/her responsibilities as directed by management to facilitate optimal workflow within the cancer center.
Communicates and interacts with peers and other departments in a manner that is viewed as having a positive effect on patient services and CHCWM staff morale. Interacts effectively with patients/family members and demonstrates sensitivity in regards to cultural diversity, age specific needs and confidentiality.
This employee has access to medical records daily. The parts of the medical record s/he needs to references to perform his/her job are as follows: Lab Information System, Pharmacy Information System, Entire Chart/Electronic Medical Record (EMR), and Electronic Billing System (EBS).
Work Environment:
Able to see clearly in an environment which is equipped with typical lighting. Able to perform manual tasks that require the use of fine muscle motor skills. Able to walk approximately one quarter mile per workday. Able to lift 20 pounds. Able to stand and / or sit for prolonged periods. Able to freely bend/stretch. Able to access, input and retrieve information from computer. Able to tolerate frequent handwashing. Very fast-paced and ever changing office environment. Demanding regarding deadlines and time frames. Very detailed and challenging work. Constant demand for updating knowledge.