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Cambridge Computer
Waltham, MA | Full Time
$61k-80k (estimate)
2 Months Ago
Cambridge Computer Services
Waltham, MA | Full Time
$61k-80k (estimate)
2 Months Ago
Market Street Talent
Waltham, MA | Full Time
$67k-88k (estimate)
1 Week Ago
Client Associate
$61k-80k (estimate)
Full Time 2 Months Ago
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Cambridge Computer is Hiring a Client Associate Near Waltham, MA

Job Overview:

The Cambridge Client Associate role is an entry level sales & support position assisting teams in building advanced IT solutions for our clients.The associate will play a crucial role in driving new business growth and expanding our market presence. You will be responsible for identifying and acquiring new customers by leveraging your sales expertise and ability to leverage relationships with key vendor partners.Additionally, you will partner with our senior sales support teammates to build expertise in sales operations activities to help the team scale.

Responsibilities and Duties:

*Collaborate with Relationship Sales Managers and senior support team members in daily tasks:

oPerform product and technology research on hardware, software, and services offerings.

oWrite quotes, build proposals, and manage statements of work in a manner that maximizes company profit.

oCommunicate with vendors and clients.

oRecommend products and upsell solutions to vendors and clients.

oPopulate and maintain Cambridge's client relationship management (CRM) tools with accurate and timely information.

*Participate in Marketing & Customer Service activities:

oBuild strong relationships with target vendor partners with a focus on identifying net new business.

oDrive lead generation activities including prospecting, calling clients to attend technical lectures, and following up on marketing driving initiatives.

oParticipate in trade shows and/or act as a company representative.

oAct as a liaison between the corporate office and remote employees.

*Drive Sales and customer acquisition activities:

oProspect and identify potential customers in the enterprise technology sector through market research, networking, and lead generation activities.

oAttend and lead in-person and remote sales calls with clients and prospects

oTeam with key vendor partners to drive leads and execute on joint outreach campaigns.

oConduct outbound sales activities, including cold calling, email campaigns, and social media outreach, to engage with prospective clients and generate new business opportunities.

oBuild and maintain a robust sales pipeline by effectively managing leads, qualifying prospects, and tracking sales activities using CRM software.

oUnderstand client needs and challenges, and articulate how our products and services can address their specific requirements, positioning our solutions as a valuable investment for their business.

oNegotiate and close sales deals, ensuring a win-win outcome for both the customer and the company.

oStay up to date with industry trends, competitive landscape, and emerging technologies to effectively communicate the value proposition of our products and services to prospective clients.

*Support Cambridge initiatives:

oGain product and technology knowledge and certifications of the vendors we use in our solution stack.This includes Cisco, Commvault, Dell, HPe, IBM, Lenovo, VMWare, and many others.

oUnderstand solutions including high performance computing, subject matter expertise in machine learning, artificial intelligence, bioinformatics, and life sciences among others.

oUnderstand and execute corporate and sales management's goals and objectives.

Qualifications:

*University undergraduate degree required.Science, technology, engineering, and mathematics (STEM) and/or advanced degree preferred.

*Understanding of basic computer hardware and software required.Greater understanding of technology and the IT ecosystem preferred.

*Although the expectation is that this role will be on site, there may be times when work will be done outside the office.Accordingly, the employee must be able to work remotely, independently, and unsupervised.

*Candidates must have impeccable communications skills, an ability to multi-task, and high attention to detail.They must be able to negotiate, be proactive in their approach, effective problem solvers, organized, creative, outgoing, deal with ambiguity, and able to work with different types of personalities.

*Although not required, many of our successful individuals have some sales experience.Having this skill could assist in scaling to future positions.

*Cambridge employees are self-paced and embrace driving their own personal development.Given the number of potential opportunities for advancement, employees must be proactive if they seek advancement.

About Us
Cambridge Computer is a leader in delivering innovative physical and cloud-based IT infrastructure, data storage, and data security solutions to clients in a wide variety of industries across North America. Our clients include Fortune 100 companies, nonprofits, academic institutions, and some of the hottest high-technology companies in the country. We use creativity, technical expertise, and extensive industry relationships with investors, entrepreneurs, technology visionaries, and manufacturers to identify and incorporate both new and existing paradigms into cohesive IT strategies for our clients. Also, we're a Woman-Owned Small Business, with a close-knit staff of about 70 people that hail from all over the world.

Benefits

We recognize that satisfaction and well-being are integral components for long-term sustainability and business success. As such, available to full-time employees are the following benefits:

  • Multiple health insurance options
  • Medical FSA and Dependent Care FSA
  • Dental insurance
  • Vision insurance401(k) savings plan with employer matching
  • Employer-sponsored long-term disability
  • Paid holidays and PTO that increases with longevity at the company
  • Discounted health club membership
  • Convenient parking
  • Opportunities for growth!

Estimated Salary Range

$50k - $80k per year

How to Apply

Applicants must provide the following required materials:

  • Cover Letter
  • Resume

Equal Opportunity Employer

Cambridge Computer provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state and local laws.

Job Summary

JOB TYPE

Full Time

SALARY

$61k-80k (estimate)

POST DATE

03/13/2024

EXPIRATION DATE

05/12/2024

WEBSITE

cambridgevx.com

SIZE

<25

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The job skills required for Client Associate include Customer Service, Initiative, Products and Services, Communication Skills, Futures, Client Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Associate positions, which can be used as a reference in future career path planning. As a Client Associate, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Associate. You can explore the career advancement for a Client Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Client Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Associate job description and responsibilities

Assist clients for producing account opening documents and open client account.

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Provide support to client with product and account needs.

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Client associates explain account services and their capabilities, guiding clients to the products or services best suited to their needs.

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Collect and analyze competitor data and client usage to find new business opportunities and to develop relationships with prospective clients.

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Client associates work to grow the client base, establishing new customer portfolios and to provide excellent service to clients.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Associate jobs

Happy clients are less likely to take their money elsewhere.

03/19/2022: Orange, CA

Client associates should collect the necessary documentation to avoid any errors and ensure new accounts are set up properly.

01/19/2022: Everett, WA

A good client associate enhances the client's experience by servicing and providing operational and administrative support.

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Maintain clear and consistent communications; provide proper direction and counsel; and offer problem-solving solutions to clients.

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Developed new client on-boarding process to ensure a consistent and optimal client experience.

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Step 3: View the best colleges and universities for Client Associate.

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