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CALLOGIX INC
Bedford, NH | Full Time
$32k-41k (estimate)
6 Months Ago
Inbound Call Center Representative - Full Time
CALLOGIX INC Bedford, NH
$32k-41k (estimate)
Full Time | IT Outsourcing & Consulting 6 Months Ago
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CALLOGIX INC is Hiring an Inbound Call Center Representative - Full Time Near Bedford, NH

CaLLogix is seeking Part Time Customer Service Representatives to assist in our busy Call Center in Bedford, NH!

It takes a special kind of person to have empathy and a desire to help others, especially under the stress of these strange times. But if you believe in the power of great customer service, this could be the perfect job for you!

GENERAL DUTIES

  • Consistently providing customers with exceptional customer service via incoming telephone calls, utilizing various database systems and platforms
  • Creative problem solving within a team environment
  • Desire to create a caring atmosphere for customers
  • Flexibility and willingness to change as business needs change
  • Take ownership of work and seek opportunities to impress customers

BENEFITS

  • DailyPay Payroll Benefit
  • $$$ Rewards Program
  • Wellness Program
  • Life Assistance Program
  • Relaxation Rooms
  • Free Parking
  • Onsite cafe for breakfast/lunch
  • Beautiful Location
  • MTA Bus Route

REQUIREMENTS

  • Successful work experience in a customer focused environment
  • Knowledge of computers, keyboard, various software programs
  • Excellent organizational, problem solving, communication and interpersonal skills
  • Ability to successfully comprehend, retain and apply training, new materials, procedures, policies, and account updates
  • Must be able to manage priorities and multi-task
  • Must have outstanding work ethic
  • Must have excellent coping skills for stress management
  • Must have high level empathy for helping others
  • High school diploma or equivalent (GED)
  • 20 hours per week, Flexible shifts between the hours of 8am-8pm

Mornings, Afternoons, Days, Evenings/Weekends all available!
CaLLogix is an equal opportunity employer.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Referral program

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Signing bonus

Ability to commute/relocate:

  • Bedford, NH 03110: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High school or equivalent (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

SALARY

$32k-41k (estimate)

POST DATE

11/17/2023

EXPIRATION DATE

06/03/2024

WEBSITE

callogix.net

HEADQUARTERS

MANCHESTER, NH

SIZE

200 - 500

FOUNDED

2005

CEO

SHERRY LEONARD

REVENUE

$10M - $50M

INDUSTRY

IT Outsourcing & Consulting

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The job skills required for Inbound Call Center Representative - Full Time include Customer Service, Call Center, Problem Solving, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be an Inbound Call Center Representative - Full Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Inbound Call Center Representative - Full Time. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Inbound Call Center Representative - Full Time positions, which can be used as a reference in future career path planning. As an Inbound Call Center Representative - Full Time, it can be promoted into senior positions as a Contact Center Representative II - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Inbound Call Center Representative - Full Time. You can explore the career advancement for an Inbound Call Center Representative - Full Time below and select your interested title to get hiring information.

If you are interested in becoming an Inbound Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Inbound Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Inbound Call Center Representative job description and responsibilities

Your duties can include obtaining customer information over the phone, explaining policies and products to customers, and determining a customer’s eligibility for certain programs or resolutions.

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You'll be answering incoming calls from customers with inquiries on product orders.

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They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

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Proficiently and professionally responded to customer and sales representatives questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.

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You troubleshoot both product or service issues with the customer to attempt to find a resolution.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Inbound Call Center Representative jobs

A successful Inbound Call Center Representative must have an empathy for their customers' needs.

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Inbound Call Center Representative should use pre-determined call center metrics to gauge customer success.

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Must have an excellent attitude towards their work.

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The most skilled Inbound Call Center Representative have more than a way with words and access to relevant customer data.

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As Inbound Call Center Representative you must have 1-2 years of call center experience or customer service experience.

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