Job No: 509517
Work type: Staff
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time
About CSUSB
California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.
At CSUSB, you can:

• Build your future
• Work with the best
• Be your authentic self
• Focus on you
• Make a lasting impact
• Work for a purpose that is greater than your own
• Bring everything you are, become everything you want

Department Summary
The Professional and Continuing Education (PaCE) department resides in the College of Extended and Global Education. PaCE extends resources beyond the traditional university setting to accommodate the educational and professional development needs of today's workforce in a variety of program formats and settings.
Job Summary
Under the supervision of the Assistant Dean in the College of Extended and Global Education, the incumbent will provide program support and team support functions for Professional and Continuing Education (PaCE) programs, with emphasis on summer session, winter intersession, and early start programs. Duties will include coordinating all administrative aspects of PaCE courses and programs with supervisor's support as needed, prepare correspondence, facilitate, support course offerings, create reports, manage projects, utilize office administrative technology to facilitate program support, and act as a resource to CEGE colleagues.
The PaCE Program Coordinator will maintain, track and process faculty contracts, training agreements, registrations, and course build forms. The incumbent will also answer phones and field questions from student inquiries related to PaCE Programs, provide student service support for all programs in PaCE. The incumbent will assess program performance by creating and collecting students' feedback and monitoring students' progress throughout each delivered program or class. The incumbent may proctor exams and provide administrative support for evening and weekend programs. The incumbent will plan and participate in promotional activity in-person and online. Finally, the incumbent will perform other duties and assigned or re-assigned that meet the needs of the PaCE programs and leadership.
Employment Status: Full-time, Non-Exempt, Probationary with the possibility of converting to permanent.
Application Review Deadline: This position will remain open until filled. Applications will be reviewed beginning January 27, 2022.
Work Schedule

• Monday through Friday from 8:00 am to 5:00 pm, weekends and evenings may be required.

Key Qualifications

• Coordination of entire clerical and administrative support functions and/or performance of secretarial and administrative work in a large/complex academic, administrative or program office, and/or in a higher level administrative office.
• Administrative work often involves evaluation and recommendations related to operational and procedural matters.
• Work is performed independently under general direction related to goals.
• Large scale, complex projects with broad, visible impact that involve coordination with other departments are planned and executed. Project needs are identified, detailed plans are outlined, projects are initiated and coordinated, and work is delegated. Project is coordinated through initiation, execution, coordination, implementation, and evaluation.
• Support staff and work unit priorities are usually set. Full accountability for work flow and completion of work for the assigned support staff.
• Lead work direction, training, and guidance to others are provided. Work may involve assistance with work unit staffing decisions and input to performance evaluations.
• Multiple work unit projects and priorities are handled.
• Independent decisions on day-to-day operations are made. Specialized policies and procedures are interpreted and applied.
• A broad range of operational and procedural office and administrative problems which may at times require research, analysis, and evaluation of information may need to be solved. Ingenuity in developing solutions is required.
• Typically, assignments will require interaction at the highest levels within and outside the university, often in sensitive interpersonal situations.
• Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures.
• Thorough mastery of English grammar, punctuation, and spelling.
• Expertise in using office software packages, technology, and systems.
• Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist.
• Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area.
• Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas.
• Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions.
• Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference.
• Ability to effectively write and present own reports.
• Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations.
• Ability to use negotiation and persuasion skills to achieve results and expedite projects.

Education and Experience

• High School diploma or its equivalent AND five years of progressively responsible experience in general office, clerical, or secretarial work, or the equivalent.

Preferred Qualifications

• Associate degree or BA/BS degree.
• Proficiency in Microsoft Office Suite programs.
• Coordinating and administering program events or projects, preferably in higher, extended, or adult education.
• Experience with gathering and analyzing data, and developing reports.

Salary
Anticipated Hiring Range: $3,352 - $3,500 per month
Classification Salary Range: $3,352 - $5,639 per month
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.
The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.
Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.
The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.
Supplemental Information
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)