Job No: 521900
Work type: Staff
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full TimeJob Summary:
Provide administrative support to the Osher Lifelong Learning Program (OLLI) and the program director
Responsibilities
Work with staff and volunteers to plan, execute, and evaluate OLLI courses, activities and events. In partnership with director and volunteers, determine priorities, develop plans and schedules, and successfully implement programs that meet OLLI strategic goals. Assist the director and volunteers with program outreach catalog distribution, electronic communications (internal and external), and other promotional opportunities. Prepare the OLLI catalog each term. Collect and prepare relevant content, plan the layout, proofread, and coordinate the production and distribution schedule. Work with vendors to ensure quality, budget, and timeline targets are met.
Establish and coordinate email communication strategies for internal and external marketing, member communications and instructor communications and will consult with the Strategic Communications Department with marketing efforts if needed.
Recommend and implement strategies to enhance the promotions of OLLI programs. Create materials to promote OLLI programs and activities. Establish and implement email and communication strategies for internal and external marketing, member communications, and instructor communications.
Develop, monitor, and maintain OLLI social media presence per established guidelines. Evaluate social media platforms and recommend appropriate membership engagement and marketing strategies and will consult with the Strategic Communications Department with marketing efforts if needed. Maintain the OLLI website, ensuring the accuracy and currency of all content. Monitor and verify proper functionality throughout the OLLI site.
Assist with registration system data entry for OLLI courses and activities. Monitor and process online and paper registrations (including payments) for memberships, course registrations, and event attendance. Monitor enrollment reports, rosters and membership data to identify patterns or potential areas of concern. Assist with member payments and credits, process refunds.
Oversee the timely and accurate distribution, collection, and processing of course evaluations instructor evaluations and annual member survey.
Perform other duties as assigned.
Minimum Qualifications: Required Education and Experience
High School diploma AND 5 years of progressively responsible experience in general office clerical or secretarial work or the equivalent.
Required Knowledge, Skills, and Abilities
Excellent Interpersonal skills
Ability to meet deadlines
Attention to details
Reading and comprehending, writing, communicating verbally, reasoning and analyzing
Requires a fully functional knowledge of and skill in standard office procedures and grammar, spelling, and punctuation and be able to clearly communicate orally and in writing
Demonstrates thorough knowledge of English grammar, punctuation, and spelling and ability to effectively write and present own reports
Experience to be fully functional in all technical aspects of work assignments
Demonstrates thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages
Ability to use and quickly learn new office support technology systems and software packages is a prerequisite
Demonstrates thorough, detailed knowledge of applicable university infrastructure, policies, and procedures
Preferred Qualifications
Experience in building and management social media (Facebook, Twitter, Instagram)
Desktop publishing
Experience to be fully functional in all technical aspects of work assignments
Ability to handle effectively a broader range of interpersonal contacts including an older population
Ability to work effectively and harmoniously with a diverse spectrum of individuals
Compensation and Benefits:
Anticipated Hiring Range: maximum $3,681 monthly.
Classification Salary Range: minimum $3,681 - maximum $6,034 monthly.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 14 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Position Information:
Work status: Full-time/Non-Exempt/Temporary (up to one year with the possibility of further renewal)
Schedule: Monday - Friday, 8:00 am - 5:00 pm
The application deadline is: Tuesday, January 3, 2023.
Conditions of Employment
Background Check
Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
I-9
CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
COVID-19 Vaccination
CSU requires faculty, staff, and students who physically access campus facilities or programs to be fully vaccinated against COVID-19, which includes obtaining a COVID-19 booster dose, or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. See policy at https://calstate.policystat.com/policy/11030468/latest.
Statement of Commitment to Diversity
In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement:
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at jeanne.durr@csusb.edu
Smoking
CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/.
Clery Act
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act