California Skin Institute (CSI) is the largest and fastest growing private dermatology practice in California offering an unwavering commitment to excellence in medical, surgical, and cosmetic dermatology and plastic surgery. We have one of the most state-of-the-art and comprehensive skin-based service lines including laser, light, radio-frequency, reconstructive and cosmetic surgery techniques, Medicare-approved surgery centers and a full-service dermatopathology laboratory. Come join our team as we innovate both in the clinical setting and in practice operations!

As our mission is safe patient care, we require all our employees to be vaccinated as such vaccinations are available, and subject to the narrow exceptions provided by applicable law.

Responsibilities

• Answers busy, multi-line phone system, providing top-notch customer service
• Greets patients and visitors in a prompt, courteous, and accommodating manner
• Knowledgeable of providers in the office and treatments they provide
• Knowledgeable of skin care products available at the office
• Focus on product sales with every patient
• Maintains work area and lobby in neat manner
• Schedules patient appointments and visits
• Registers patients using NexTech Practice Management System, entering demographics, copying patients' insurance card and specifies subscriber/subscriber DOB
• Provides insurance authorization support
• Collects co-pays and/or patient balance(s), providing patient receipt and maintaining receipt logbook, and maintaining/balancing daily cash log

Requirements

• Proven working experience as a medical receptionist and/or medical records clerk, at least one (1) year
• Bilingual in Spanish and English
• EMR experience preferred
• Knowledge of medical office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Prior experience with management of paper records
• Proficiency in MS Office and patient management software, Nextech
• Must be able to lift up to 25 pounds on a routine basis
• High school diploma or equivalent
• Must be willing to travel to nearby CSI practice locations

Benefits and Perks

We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive pay in addition to a benefits package including:

• Medical, Vision & Dental
• HSA/FSA
• Life Insurance
• 401 (K)
• Generous Paid Time Off
• Employee Discount Program
• Growth and Development Opportunities
• Recognition Program
• And much more!

It is the policy of California Skin Institute to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, family status (including pregnancy), marital status, military status, sensory, physical, or mental disability, genetic information, or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.