The California Public Employees’ Retirement System (CalPERS) is the nation’s largest public pension fund, providing retirement and health benefits to public employees, retirees, and their families. Headquartered in downtown Sacramento, we are a destination employer with an international reputation for leadership and innovation. At CalPERS, we’re committed to people – the people we serve, our team members, and the larger community around us. CalPERS is situated near the Napa Valley, San Francisco, Lake Tahoe, and other desirable destinations, and we offer competitive benefit packages, compensation, and opportunities for advancement.

Anticipated Interview Dates: Virtual interviews anticipated to be held the week of May 27, 2024.

Telework Information: This position is eligible for hybrid work schedule, with up to two days of remote work and three days or more onsite, per week.

CalPERS seeks a Staff Services Analyst in the Customer Education and Outreach Division, Fresno Regional Office.

The Fresno Regional Office is located at 10 E River Park Place E, Suite #230 in Fresno, California.

Office coverage is required from 8:00AM to 5:00PM, Monday through Friday. Travel and overnight travel may be required as well as working after normal business hours and weekends so please consider this before applying.

The Customer Education and Outreach Division (CEOD) is the first point of contact for CalPERS active and retired members; providing member education, walk-in assistance, and response to customers contacting us by telephone and correspondence. The CEOD Regional Offices are responsible for providing in-person assistance to active and retired members by conducting presentations, meeting with customers on an individual basis regarding retirement and health benefits and applying the Public Employee Retirement Law (PERL), the Public Employee’s Medical and Hospital Care Act (PEMHCA), and new legislation and policy initiatives in answering customer inquiries.

Job Type: Full-time

Pay: $3,640.00 - $5,916.00 per month

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work setting:

• Hybrid work

Work Location: Hybrid remote in Fresno, CA 93720