Description

Department:  Conference Center Sales 

Supervisor: Catering Sales Manager

FLSA Category: Non-exempt

Terms of Employment: At Will

Position Status: Full-time, hourly (40 hours per week)

Hourly Rate: $22.50 / Hour ; Based on experience and qualifications

Position Objective: 

The Event Coordinator is responsible for assisting the Conference Center Catering Sales and Services staff in the sales, administration, office coordination and execution of events. Hours are primarily weekdays with weekends scheduled based on events. 

Duties and Responsibilities:

Key duties and responsibilities include, but are not limited to: 

Sales

• Represents the Center in an enthusiastic and professional manner.
• Acts as liaison between clients and Catering Sales
• Conducts property tours and attends client meetings as needed.
• Answers incoming calls, handles walk-in inquiries and distributes leads as directed. 
• Assists in coordinating and selling décor, linens, china, etc.
• Assembles trade show collateral, sales packets, and more.
• Acts as part of the Sales team, attends and contributes to meetings as requested
• Stays abreast of industry trends 

Event Coordination and Planning

• Acts as liaison between Catering Sales, Food & Beverage, Banquets and Accounting.
• As assigned coordination of entry level events and house accounts.
• Acts as point of contact and coordinator at events as assigned (weddings, meetings, special events)
• Assists Catering Sales Managers with event planning from conception to post-event follow-up. 
• Handles all client and event correspondence. (Contracts, BEO’s, letters, and more)
• Monitors event calendar
• Assists with creating proposals, invoicing, deposits and payments
• Ensures consistency of information 

Administration

• Takes pride and responsibility for the office and appearance
• Maintains accounts using Caterease program 
• Assists with distribution of event information 
• Updates sales projections and reports as needed 
• Assists with marketing, creating packages, special projects, menu revisions, recipe cards, and more

Performs other related duties as assigned.

Requirements

Knowledge, Skills, and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Computer literate in Microsoft Office (Word, Excel, PowerPoint, etc.) 
• Knowledgeable in Caterease or similar catering/ hospitality CRM program preferred
• Ability to learn and work with multiple systems 
• Demonstrated commitment to providing exceptional customer service.

Education and Experience:

• Minimum of Associates degree, and at least 1 year of relevant experience. 
• Nonprofit experience desired, but not required. 

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

• Must be able to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 10 pounds, and occasionally lift and/or move 20 pounds.
• Specific vision abilities required by this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.

Working Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The workspace is in an office, front desk, and sales environment. Noise levels vary, but can be moderate to high during programming and events. While performing this job, the employee is exposed to weather conditions prevalent at the time with respect to both indoor and outdoor events. Temperature levels may include hot, cold, and mild. The noise level in the work environment may be low, moderate, and at times may be high.