About the Security Department:The California Academy of Sciences Security Department operates 24/7, 365 days a year. The Academy is located in Golden Gate Park, between the De Young Museum, Conservatory of Flowers, and Japanese Tea Gardens. The department highly emphasizes teamwork, communication, and a can-do attitude. The department provides security, safety, and guest services in public and non-public areas of the Academy, including our collection spaces off the public floor. We operate under regular museum hours and a primary function of the Academy's day to day operations, Thursday NightLife event for 21 and all private events held at the Museum. We pride ourselves on executing the Academy’s Platinum Guest Experience by seeking out guest contact, welcoming guests, proactively asking guests if they need assistance, and providing information and suggestions to guests. Key Responsibilities: Provide for the safety and security of guests, staff, and visitors of the Academy through keen observation and proper reportingProvide for the security and protection of Academy property, including animals, exhibits, facilities, and assets, through keen observation and reportingDeliver the Academy’s Platinum Guest Experience by seeking out guest contact, welcoming guests, proactively asking guests if they need assistance, and providing information and suggestions to guestsInteract with the public about the Academy’s mission, programs, and exhibits Interact with Academy employees, volunteers, contractors, and other business visitors regarding security and safety proceduresRespond with a first aid kit and perform basic first aid and CPR. Operate an AED and administer emergency oxygen Enforce the Academy’s access control policiesProvide building security, door security, the opening and closing of public and non-public areas, and conducting building rounds Verify and record the identification and clearance of staff and visitors entering the Academy facilityInterview individuals and prepare incident reports using a computerized records systemAssist in the general upkeep and maintenance of the facility Be willing and able to work shifts at varied times as needed Be able to communicate clearly via a handheld radio device, including speaking and listening to routine and emergency communicationsRespond to emergencies and assist in directing crowds in evacuationsUse a computer for incident reporting, visitor management, correspondence, and training Knowing and following all Academy safety regulationsOther duties as assigned Qualifications:Experience and/or Education:A qualified candidate will possess a combination of the following education and/or equivalent experience: High school diploma or equivalent Be able to obtain certifications in Basic First Aid, CPR, AED, and Emergency OxygenBe able to obtain and maintain a California Guard CardBe able to obtain CIPS certification issued by the IFCPPCustomer service or guest-facing experience is a plusSkills and Abilities:Excellent oral and written communication skills Ability to interact well with Academy guests, staff, volunteers, and visitors Ability to work well with a teamAbility to listen to accept feedback gracefully and integrate itAbility to keenly observe and accurately report irregularities Ability to take appropriate action in emergency situationsAbility to attend and successfully complete regular training in guest interaction, security officer policies and procedures, first aid, emergency response procedures, and other training as required by Academy policy Basic computer skillsCommunicate via two-way radioPhysical Environment: The physical demands and work environment described here represent those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Employees of this position are frequently required to: Stand at a post for long periods of time Patrol the main floor Conduct building rounds Sit at a post Be posted outdoors while exposed to various weather conditionsReach out with hands and armsMust be able to lift 50 poundsMust be able to perform repetitive motions 10% of the timeSchedule: On-CallAPPLICATION DEADLINE: Applications will be reviewed on a rolling basis until the position is filled.