Service Center CAC-Sienna Plantation - Hwy 6 Job Summary Ensure the highest level of customer service and communicate all automotive needs/recommendations in a professional and courteous manner Essential Job Duties Estimate all drive-in appointments and recommend, select and advise customers on service needed for their vehicles based on evaluation by service technician Calculate service prices and purchases Help with customers’ needs and explain mechanical problems with vehicles Prepare and complete proper paperwork for final customer packet prior to vehicle delivery Effectively communicate services offered and the value thereof Successfully maneuver through the point-of-sale system Properly document all recommended services and information pertinent to the vehicle Manage production and the efficiency of each vehicle Seek avenues by which to continually ‘wow’ the guest Other duties as assigned Skill/Requirements Minimum 2 years’ experience in the automotive maintenance and repair industry Solution oriented with a positive attitude Excellent attention to detail Enjoy working as a team Ability to multi-task Ability to work around vehicles, tools, and delicate equipment Effective communication skills Valid driver’s license and good driving record About Caliber Founded in 1997, the Caliber portfolio of brands has grown to 1,200 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, the nation's largest auto collision repair provider across 33 states, as well as the broadest network of OEM-certified collision centers in the U.S; Caliber Auto Care (formerly Service First Automotive, for mechanical repair services and quick oil changes); and Caliber Auto Glass (for repair and replacement). Caliber was the first to feature a collision national lifetime warranty and today leads the industry in customer service, the latest technology and specialized services such as dedicated Non-Drive facilities and certified, express repair centers. With the purpose of Restoring the Rhythm of Your Life®, Caliber's 21,500 teammates are committed to getting 1.5 million customers back on the road safely—and as quickly as possible—every year. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Learn more about Caliber at calibercollision.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact legal@calibercollision.com.