ROLE STATEMENT :

The Dispatcher will be a member of the Field Operations Department responsible for managing all employee and equipment dispatch needs for all corresponding shifts.

Reporting to the Frac Manager, the Dispatcher will focus on working well with all business units to ensure an efficient and trouble-free operation.

Schedule : 8 days on, 6 days off Hours : 6am-6pm SPECIFIC ACCOUNTABILITIES (including, but not limited to) :

• Adheres to and inspires others to adhere to the Corporate Code of Business ethics
• Answer and direct all incoming calls
• Manage visitors of the company by answering questions, directing applicants and solicitors, etc.
• Maintain equipment inventory
• Dispatch equipment and employees to appropriate locations
• Assign transportation drivers to perform specific tasks, deliver specific units, and oversee the routing of said units
• Apply for OS / OW permits; keep track of all permits requested / received via a ledger
• Maintains District Equipment list
• Maintain magnet boards denoting where all equipment is located, crew listing, as well as units needing or undergoing maintenance
• Ensure proper equipment is sent to and from locations is an efficient and timely manner
• Audit Journey Management and Unit-Specific Pre-Trip Checklists
• Audit ELS information, maintain records of ELS document changes
• Maintain inter-company mailboxes
• Communicate with Maintenance department on all units moving and any Maintenance items needed
• Maintain ledger of all equipment test sheets
• Create schedules for transportation drivers
• Communicate to all necessary employees important weather alerts, road conditions, and other items that could impact unit travel

KEY ATTRIBUTES AND COMPETENCIES :

• A highly energetic, proactive self-starter with the ability to work in a fast paced environment that is deadline driven and centered on providing quality information
• Excellent interpersonal, relationship-building, and verbal and written communication skills
• Comfortable in a time-sensitive, project driven, team based environment
• Ability to challenge assumptions backed by a strong business acumen and strong interpersonal skills Excellent communication skills with a customer service orientation and an ability to work well with all levels of the organization
• Ability to multi-task : Able to handle multiple projects and priorities with a high attention to detail
• Able to thrive in a rapidly changing environment
• Works and inspires others to work at high performance levels
• Strong working knowledge of Microsoft Excel and Word critical

EDUCATION AND EXPERIENCE :

• Experience working in dispatch role
• High School diploma or equivalent

HSE ACCOUNTABILITY :

Individual roles, responsibilities and accountabilities specific to Health, Safety and Environment at Calfrac Well Services can be located in the HSE Responsibilities and Performance Procedure (C-PR 14.

Last updated : 2024-04-25