SUMMARY

The Training Specialist will assist in the development, implementation, and tracking of training and development programs for employees. Working with the Training Manager, this individual contributes to successful learning strategies for employees and leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assists in the creation, organization, planning, and presentation of training programs for employees.
• Coordinates or performs functions necessary to deliver and document training programs, including use of the company Learning Management System (LMS).
• Works with Subject Matter Experts (SME) to obtain content for training design and development.
• Assists in the creation of asynchronous online training modules using various learning items.
• Selects or develops training aids, including training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
• Administers the company Certified Trainer peer training program.
• Point of contact for employee help desk inquires related to Training.
• Complete monthly reporting for training and other as-needed data reporting.
• Designs and distributes internal promotion and communication for upcoming training initiatives.
• Handles logistics for workshops and classroom training.
• Develops assessments and surveys for learning outcomes.
• Maintains knowledge of the latest trends in training and development.
• Read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports, business correspondence, and training manuals.
• Effectively present information and respond to questions from groups of managers, employees and customers.
• Other duties as assigned

COMPETENCIES REQUIRED

• Analytical Synthesizes complex or diverse information; uses intuition and experience to complement data.
• Problem Solving Identifies and resolves problems in a timely manner; develops alternative solutions; uses reason even when dealing with emotional topics.
• Technical Skills Strives to continuously build knowledge and skills, Shares expertise with others.
• Interpersonal Listens to others without interrupting; remains open to others ideas and tries new things
• Oral Communication Speaks clearly and persuasively in positive or negative situations; responds well to questions; participates actively in meetings.
• Teamwork Puts success of team above own interests; able to build morale and group commitments to goals and objectives; recognizes accomplishments of other team members.
• Cost Consciousness Works within approved budget; contributes to profits and revenue.
• Organizational Support Follows policies and procedures; supports organizations goals and values; benefits organization through outside activities.
• Judgement Displays willingness to make decisions; supports and explains reasoning for decisions.
• Motivation Sets and achieves challenging goals, measures self against standard of excellence.
• Professionalism Treats others with respect and consideration regardless of their status or position.
• Safety and Security Observes safety and security procedures.
• Proficient in Spanish a bonus, not required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Bachelors Degree in training-related program, Education, or Human Resources and at least three years experience; or equivalent combination of education and experience.

COMPLEXITY OF DUTIES

Diversified duties involving an intensive knowledge of a technical or specialized field within the organization (such as training) requiring the use of a wide range of procedures. Must apply principals of rational systems to solve practical problems.

SUPERVISION RECEIVED

Under general supervision where standard practice enables the employee to proceed alone on regular duties, referring questionable case to supervisor or others.

RESPONSIBILITY FOR ERRORS

Probable errors usually detected in succeeding operations and generally confined to a single department or phase of company activities. Errors could cause some internal confusion or delays, or cause customer or supplier complaints, but could be detected and adjusted with little difficulty. Most work verified or checked either by systems and procedures, or supervision.

CONTACT WITH OTHERS

Regular contact throughout the normal working day with other persons, departments, vendors, customers, etc., on matters where proper behavior and tact are necessary to avoid friction and maintain the flow of work. Contact with external suppliers and training providers also.

CONFIDENTIAL DATA

Work with some confidential data where the effect of any disclosure would probably be negligible or where the full import is not apparent in the routines performed.

MENTAL / VISUAL / AUDITORY DEMAND

Moderately complex, exacting work, requiring mental and visual attention in such typical tasks as statistical computations, correspondence, tabulations etc.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Usual office working conditions. Experience operating multimedia tools and equipment for training delivery. While performing the duties of this job, the employee is regularly required to sit; use hands to key handle or feel; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. Specific vision abilities required by this job include close vision, and ability to adjust focus.