Job Title : Assistant Store Manager Posi tion Type : Full Time FLSA Exempt : NoReports to : Store Manager

Help to Maintain the restaurant’s efficient operation, as well as maintain high production, productivity, quality, and custo mer-service standards while supporting the store manager and leading when the store manager is not working.Duti es :

• Lead by example - manage workforce to ensure compliance with company policies
• Assist to Coordinate daily Front of the House and Back of the House operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to resolve customer complaints
• Regularly review product quality and fix issues
• Ensure all restaurant equipment is kept in good working order
• Ensure compliance with sanitation and safety regulations and cleanliness
• Manage restaurant’s good image and suggest ways to improve
• Help to manage and train restaurant employees
• Help organize and sell special café events
• Other similar duties as needed

Skills / Qualifications : Prove n work experience as a Shift Lead, Shift Supervisor or similar role. Proven customer service experience as a lead.

Extensive food and beverage (F&B) knowledge, with ability to rem ember and recall ingredients and dishes to inform customers and employees.

Strong leadership, motivational and peop le skills. Strong communication, organizational, and problem solving skills. Time management and the ability to delegate, be a strong leader who sets a positive example for the team.

Required CertificationsServeSafe : food safety

Last updated : 2024-05-19