Company Description

Cadillac Hotel & Beach Club is a unique Miami Beach hotel that combines a relaxing oceanfront atmosphere with refined urban sophistication. Our impeccable service and delightfully unique experiences set us apart from other hotels in the area. From personalized Cadillac Concierge services to Italian-inspired dining and beachside relaxation, we offer a one-of-a-kind experience for our guests.

Role Description

This is a full-time on-site role as a Director of Front Office at Cadillac Hotel & Beach Club in Miami Beach, FL. The Director of Front Office will be responsible for managing day-to-day operations of the front office, ensuring exceptional customer service and satisfaction, handling budgeting and financial aspects, and overseeing reservations.

Qualifications

• Customer Satisfaction and Customer Service skills
• Experience in Front Office management
• Budgeting skills
• Experience in handling reservations
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Detail-oriented and problem-solving skills
• Ability to work well under pressure and in a fast-paced environment
• Prior experience in the hospitality industry is preferred
• Bachelor's degree in Hospitality Management or related field is a plus