CABS Heating & Air Conditioning in West Sacramento, CA is calling all customer service experts to apply to join our team as a full-time HVAC Office / Service Coordinator!

WHY YOU SHOULD JOIN OUR TEAM

We are an established heating and air conditioning company that respects and supports its employees. We pay our HVAC Office / Service Coordinators a competitive wage of $19-$26 per hour, depending on experience. Our team also enjoys great benefits, including health, dental, vision, a 401(k), paid time off (PTO), 6 paid holidays, and birthday pay. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!

ABOUT CABS HEATING & AIR CONDITIONING

At CABS Heating & Air Conditioning, our goal is to be the most trusted and respected residential HVAC company in the West Sacramento area. We are a responsible, modern company that strives to do our part to take care of the planet by educating our community on how to cut energy consumption without sacrificing home comfort. In addition to being an environmentally conscious company, we believe in always treating our customers with honesty and integrity. Our ethical practices and top-quality services instill trust and confidence in every client we work with, ensuring they think of us first for all their heating and cooling needs.

We believe our employees are the heart of our company, which is why we aim to provide them with the best work environment possible. Our employees are part of our family, and we thank them for their hard work with amazing benefits and flexibility as well as opportunities for professional development. If you are looking for a company that you can grow with, look no further!

ARE YOU A GOOD FIT?

Ask yourself: Do you have good time management skills? Can you effectively manage a variety of tasks? Do you thrive in a fast-paced environment? Are you career-driven with an eagerness to learn? Do you present yourself professionally? If so, please consider applying for this position today!

YOUR LIFE AS AN HVAC OFFICE / SERVICE COORDINATOR

This full-time customer service position enjoys a flexible schedule that is dependent on your needs.

As an HVAC Office / Service Coordinator, you play a huge role in the important day-to-day functions of our heating and air conditioning company. Every day, you arrive at work ready to help. Our office team completes a variety of important tasks, including answering phone calls, providing support to our service staff, managing new work orders, assisting with proposals, and entering work order and service call information into our computer system. Nothing gets by you as you make sure all the dispatching, scheduling, and assigning of work order service requests for our customers happen promptly and correctly.

In addition to administrative tasks, you also regularly correspond with vendors and keep their accounts straight by efficiently maintaining their files, responding to their inquiries, and researching and resolving invoice discrepancies. With great attention to detail, you help efficiently resolve customer billing errors and solve account receivable problems. Always maintaining a friendly and helpful demeanor, you lead our office team by example, and they often look to you for guidance and advice. You enjoy helping our company run smoothly!

WHAT WE NEED FROM YOU

• High school diploma
• 2 years of customer service experience
• Ability to read and interpret field service work orders as well as determine and implement the appropriate course of action
• Knowledge about general accounting procedures
• Exceptional customer service skills
• Experience using various software programs such as Word, Excel, and Outlook

Experience in the HVAC Industry would be a plus. Knowledge about ServiceTitan, Bluebeam, and MS Project would also be beneficial. If you can meet these requirements and perform this customer service job as described above, we would be happy to have you as part of our team!

Location: 95605