7 Hotel Coordinator (Remote) Jobs in New York, NY
C&S Consulting is Hiring a Remote Hotel Coordinator (Remote)
Responsibilities:
- Manage incoming reservations via phone, email, and online platforms
- Offer personalized assistance to customers, addressing inquiries, resolving issues, and suggesting suitable options
- Navigate our reservation system adeptly to book, modify, and cancel reservations accurately
- Collaborate closely with internal teams to ensure smooth coordination and timely fulfillment of customer requests
- Maintain a thorough understanding of our products, services, and policies to effectively address customer queries
- Assist with data entry, maintaining accurate records of reservations and customer interactions
- Strive to meet and surpass performance targets, such as reservation conversion rates and customer satisfaction metrics
- Work with sales and marketing teams to promote special offers and upsell additional services to customers
- Excellent verbal and written communication skills, with a friendly and professional phone manner
- Strong customer service orientation, with a genuine desire to assist customers courteously and effectively
- Exceptional organizational and time-management skills, capable of multitasking and prioritizing tasks efficiently
- Detail-oriented approach, ensuring accuracy in reservation details and data entry
- Proficiency in using reservation and customer management systems or quick adaptability to new software
- Ability to adapt to changing circumstances and handle challenging customer interactions with patience and empathy
- Strong problem-solving skills, showcasing resourcefulness in meeting customer needs
- Ability to work independently as well as collaboratively within a team environment
- Opportunities for professional development and career advancement
- Collaborative and inclusive work culture fostering teamwork and innovation
- Flexible work schedule options to promote work-life balance
- Employee discounts on our products and services
- Remote business opportunity
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Job Summary
Full Time
$70k-93k (estimate)
05/18/2024
06/23/2024
The job skills required for Hotel Coordinator (Remote) include Customer Service, Sales and Marketing, Written Communication, Time Management, Problem Solving, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Coordinator (Remote). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Coordinator (Remote). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Coordinator (Remote) positions, which can be used as a reference in future career path planning. As a Hotel Coordinator (Remote), it can be promoted into senior positions as a Hotel Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Coordinator (Remote). You can explore the career advancement for a Hotel Coordinator (Remote) below and select your interested title to get hiring information.
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