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1 Experienced Call Center Representative/Customer Service Job in Syracuse, NY

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C MICHAEL EXTERIORS, INC.
Syracuse, NY | Full Time
$41k-53k (estimate)
6 Months Ago
Experienced Call Center Representative/Customer Service
$41k-53k (estimate)
Full Time | Specialty Trade in Construction 6 Months Ago
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C MICHAEL EXTERIORS, INC. is Hiring an Experienced Call Center Representative/Customer Service Near Syracuse, NY

Are you tired of Cold Calling? We are a growing home improvement company looking for Experienced Call Center Representatives to answer inbound and make outbound calls. There is no cold calling!

The successful candidate will have excellent computer and communication skills, be a good listener, be dependable and reliable. Must have reliable transportation, flexible availability (including day shifts, night shifts and weekends) and a positive attitude.

Are you tired of not being paid fairly for your experience? We offer hourly pay plus bonuses paid weekly. We have a comprehensive tiered bonus structure developed for maximum payouts for you! In addition, you can earn additional extra weekly and monthly bonuses. There is no cap on your earnings! Our call center specialists are making $1000 per week!!

We are hiring full time and part time for days, evenings and weekends.

Interviews will be held immediately.

Training starts immediately!!

Responsibilities

  • Manage a high volume of inbound and outbound calls in a timely manner
  • Follow communication scripts when handling different topics
  • Identify customers’ needs, clarify information, relay information properly
  • Set appointments and handle customer inquiries and concerns while providing excellent customer service
  • Various office duties

Skills

  • Call Center or Inside Sales Experience Required
  • Customer Support Experience Required
  • Strong phone and verbal communication skills along with active listening
  • Experience using CRM systems a plus but willing to train the right people with computer skills
  • Customer focus and adaptability to different personality types
  • Ability to multi-task in a fast paced environment, set priorities and manage time effectively

Job Type: Full-time

Pay: $41,000.00 - $60,000.00 per year

Benefits:

  • 401(k) matching
  • Flexible schedule
  • Paid time off

Experience level:

  • 3 years

Shift:

  • Day shift
  • Evening shift

Supplemental pay types:

  • Bonus opportunities
  • Performance bonus
  • Weekly bonus

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Work setting:

  • Call center
  • In-person
  • Office

People with a criminal record are encouraged to apply

Experience:

  • Inside Sales: 3 years (Preferred)
  • Call Center: 3 years (Preferred)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$41k-53k (estimate)

POST DATE

11/16/2023

EXPIRATION DATE

06/10/2024

WEBSITE

cmichaelexteriors.com

HEADQUARTERS

Syracuse, NY

SIZE

<25

INDUSTRY

Specialty Trade in Construction

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