BSA Summit Group is Hiring a C.O.P.E Asst. Manager Near Oak Hill, WV
Direct Report Aerial Sports Director Employee Profile and Desired Traits • High level emotional intelligence • Active in team dynamics, conflict prevention/resolution, and identifying customer needs • Cheerful attitude and servant leadership disposition • Dedicated customer service and people oriented • Adaptability in a fast-paced environment with ability to learn • Ability to interact with men and women of all ages and maturity levels of staff/customers Principle Responsibilities • Provide cheerful, helpful, and efficient service to all guests in their area • Train and manage staff so that they have the knowledge to carry out a safe and fun program • Responsible for paperwork and inventory control for the program operations, equipment, and facilities under their responsibility • Effectively maintain a training and practitioner experience portfolio • Monitor equipment conditions and removes any unsafe equipment • Ensure the Climbing staff under their supervision is fully trained in all emergency procedures • Provide periodic performance evaluations of staff and partake in disciplinary actions • Other duties or projects as assigned by SBR leadership • Abide by policies and procedure outlined in the SBR staff handbook Qualifications & Training • 21 years of age or older • Must have or able to obtain BSA COPE Director Certification • Preferred: Minimum of 150 hours of climbing facility management experience • Required 1 yr. leading teams, Prefer 1 Summit employment • Preferred: Documented Training Assistant experience • Ability to use Microsoft Teams daily for work related communication and coordination • Be or become a registered member of the Boy Scouts of America Performance Results • Completes contract period with 2-4 positive experiences • Receive one or more Staff Appreciation Cards from staff or participants • Contribute at least one improvement to the COPE/Boulder Cove program • Provide at least one memorable moment that matters to a participant Physical Requirements • Up to 8 hours a day of either standing, walking, hiking, and the ability to lift 65-75 lbs. • Can pass the physical exam and approved for SBR height and weight requirements Uniform Summit staff uniform Housing 10x12' Platform Tent; Foxtrot Base Camp Expected Weekly Hours 45 - 55