At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50 facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

Owens & Minor teammate benefits include:

• Medical, dental, and vision insurance, available on first working day
• 401(k), eligibility after 30 days of employment
• Employee stock purchase plan
• Tuition reimbursement
• Development opportunities to grow your career with a global company

Description summary:

Responsible for the overall operation of the Oklahoma City office. Under the Supervision of Julie Murray for facility compliance and upkeep. Addressing any building issues that can be handled locally and assisting the local Byram Sale Rep if needed.

Key Responsibilities:

• Responsible for housekeeping, merchandising, signing inventory and loss prevention in adherence to all company policy standards. Oversee Government audits site visits CHAP, Medicaid etc. and maintain facility to standards.
• Accept any deliveries and contact building management with emergency situations in the office building.
• Take inbound calls from patients who need to reorder their medical supplies, listen to their concerns, and address any issues.

Essential Duties and Responsibilities:

• Responsible for all facility functions mentioned above.
• Work Customer Service full time except when there is a local building issue that needs to be addressed or a site visit.
• Perform daily site maintenance/compliance, inventory, accept deliveries and put in proper storage areas and any building issues.
• Mail control – receive mail each day, reviewing all incoming mail, and scan and distribute to the appropriate Byram departments and teammates when needed.
• Maintain site binders and record compliance for OKC Medicaid license, regulations, and requirements.
• Advise when/if more inventory is needed onsite.
• Respond quickly and professionally to customer telephone questions and concerns.
• Work daily duties of a CSR.
• Must have excellent communication skills and the ability to practice proper phone etiquette. Working knowledge of Microsoft Office, particularly Word, Excel, and Outlook.

Qualifications:

This position requires strong organizational and communication skills, self-managed and the ability to work independently. Individual must possess a strong work ethic and be people oriented.

Experience:

1-2 years office admin and customer service experience.

Reasoning Abilities:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule format.

Physical Demands:

Ability to stock product shelves when needed and lift up to 30 pounds.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.