Software Engineering Manager

Summary:

The Manager – Software Engineering is responsible for assessing an organization’s technology needs and making necessary upgrade recommendations. Works with a hands-on approach to software application system development and maintenance through planning, implementing, coaching team members, and making key decisions.

This role will have both direct reports as well as assigned contract team members from offshore. Ability to give direction for both these team is vital aspect of this role.

As a tech-lead, should be engaged in the analysis, design and engineering/re-engineering of Buzz Integrations cloud-based software platform comprised of Web, Mobile, API, CMS, SEO, Experimentation. Analytics, etc.

The position serves as the central point of responsibility within IT for platform design and architecture. The Manager – Software Engineering leads the strategic efforts creating an enterprise architecture and master plan that ties together our experiences, data, workflows, capabilities, business strategy, applications, integration, and back-end services in a cohesive and integrated way. The team leads the efforts to architect scalable, modern experiences, platforms, and solutions, using next generation enterprise architecture practices and emerging technologies defining efficient and strategic technology roadmaps.

The ideal candidate is comfortable working with diverse, geographically distributed teams in a startup-like environments. This role should have innate curiosity and deep empathy: by speaking with someone for half an hour to understand their core concerns, motivations, and what would be necessary to create value for them. Manager – Software Engineering should be passionate about building game-changing software with the experience to back it up and excited to apply the skills to revolutionize development resources in managing and delivering quality software product.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

-Soft skills in managing team workload, communication with the product and marketing team with managing priorities and timelines, and fine tuning the SDLC life cycle so there are clear processes as well as communication pipelines in order to keep all stakeholders up to date.

-Collaborate with business leaders on business strategy and execution

-Assist leadership in the development and deployment of technology assets including related to the BuzzRx platform.

-Assist in the development and management of team members

-Assist in the development of budget for the team

-Manage both internal and external development technology teams

-Collaborate with team members in the development and management of data infrastructure

-Leverage existing knowledge and resources relating to the development, implementation, and integration of SEO/SEM, digital web presence, and e-commerce

-Travel and participate in both internal and external company functions as needed

-Assist team members in attracting and retaining talent

-Ability to deep dive into design and software code in the process of troubleshooting when a team member is stuck in a specific problem

-Manage external contractors for design and maintenance of cloud-based infrastructure

-Support the infrastructure DevSecOps team by defining all non-functional system requirements for the initiative and ensuring that they are met

-Develop flexible, adaptable, modular, and reusable solution designs in collaboration with business stakeholders, product owners and development teams while ensuring alignment with enterprise architecture standards

-Act as an enabler of Agile and DevSecOps practices in collaboration with product delivery and operation support teams

-Review the artifacts produced by various team members from a solution and architectural views (logical, conceptual, development, execution, infrastructure, and operations architecture)

-Lead in maintain a business unit-level repository of architecture assets (platforms, services, APIs, technical dept, etc.) and promote reuse across the organization

-Review high-level designs with technical leads and developers, review code, enforce best practices, assist with debugging critical issues, and enforce performance testing to deliver efficient and performant applications

- Mentors and leads offshore and remote development team members

-Brings new innovative solutions and technology to architectural challenges

-Recommends scalable cloud hosting and infrastructure-based solutions

-Proactive toward the broadest possible view of an issue/challenge; has broad-ranging personal and business interests and pursuits; can easily pose future scenarios; can think globally; can discuss multiple aspects and impacts of issues and project them into the future

Support the infrastructure DevSecOps team by defining all non-functional system requirements for the initiative and ensuring that they are met

Minimum Qualifications

-4 years of Software Engineering management experience in the area of software development and maintenance

-5 years of combined experience acting as a manager and/or Tech-Lead in specific technology domain areas (e.g., web-based software development, cloud computing, infrastructure, security, data & analytics)

-4 years of experience managing team members both internal and external.

-Demonstrated experience in willingness to learning and implementing COTS modules (e.g., CMS, CRM, eCommerce Platform, Data Warehouse solutions)

-Solid leadership and project management skills

-An “execution mindset” focused on getting things done quickly and simply

-Strong interpersonal skills and evidence of enabling teamwork in a matrix environment

Preferred Qualifications

-Experience in healthcare industry with exposure to HIPAA compliance, PHI and PII

-Bachelor degree or above in Computer science or related tech discipline or equivalent work experience

-Experience with Experimentation, SEO, Google Analytics, and Web Performance-Tuning

-Substantial knowledge of the software development life cycle and the scaled agile methodology.

Certificate Preference:

-Certified Information Technology Manager (CITM)

-AWS Certified Solutions Architect

-Certified Information Systems Security Professional - Architecture (CISSP)

Work Location

This position can be remote for purposes of providing adequate support to internal clients; offshore teams, being available for interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as for facilitation of quick and effective decisions through collaboration with stakeholders.

Working Hours

This is an exempt level position requiring one to work the hours needed to get the job done. Therefore, one must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required. This may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm.

Travel

This position may require domestic travel as well as attendance at various local conferences and meetings.