Person needs to be located in Richmond, VA.

About us:

At IQVIA, we look for the very best people, and then give them meaningful work to do. We don’t simply think about careers, we think about contributions.

Those who choose to work with us are joining a recognized global leader — a company uniquely positioned to help clients make the most of market opportunities and respond to challenges that affect global healthcare. We’re committed to blending industry expertise and advanced technology to deliver the most accurate perspectives and in-depth analytics on healthcare dynamics.

To join IQVIA means you’ll be part of a worldwide organization where one person can make a difference, and where collaboration and innovation rule. Our people are creative, and client focused. They are among the best and brightest in the industry. And they bring a broad range of expertise to the table. Our people are analysts, statisticians, software engineers, consultants, sales leaders, marketing, and product managers, and more. The key to our success is our people, whose experience, talent, commitment, and diversity set the standard for the health information industry.

Position Purpose:

Under guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services.

Essential Functions:

• Ensures the contract fulfillment to specifications of basic and routine reports for defined customers.
• Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
• Follows IQVIA data verification protocols.
• Researches, analyzes, and responds to client inquiries that are routine in nature.
• Provides support to team for client service meetings at customer sites.
• May produce ad-hoc studies on demand.
• Responsible for performing functions pertaining to state law and regulatory compliance. 
• Executes licensing activities including, but is not limited to printing, copying, scanning documents, drafting applications, coordinating the workflow of applications from inception to issuance, communicating with state and federal agencies, and updating billing sheets.

Minimum Education, Experience, & Specialized Knowledge Required:

• Bachelor's Degree Required.
• Two years related work experience required.
• Experience in an IQVIA role and in the pharmaceutical industry preferred.
• Proficient with PC applications such as Microsoft Suite.
• Ability to communicate effectively (written and oral) with different members of the team.
• Demonstrated problem solving, analytical, and strong customer service skills.