66 Restaurant Manager - Columbia Jobs in Columbia, MD
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Busboys and Poets is Hiring a Restaurant Manager - Columbia Near Columbia, MD
Busboys and Poets is seeking an ambitious, hardworking, people-centric individual with proven experience managing across departments as a Front-of-House Restaurant Manager. In this fast-paced, dynamic work environment, you will deliver training to our diverse staff, as well as managing the overall operation and being an expert in guest relations. The person in this role will represent Busboys and Poets values, including integrity and open and honest communication. If this sounds like the role for you, please consider applying to be a Restaurant Manager at one of our 8 locations in the DMV (DC, MD and VA).
RESPONSIBILITIES
- Serving as an advocate for the Busboys and Poets brand
- Upholding Busboys and Poets standards for employee performance and guest service
- Promoting cooperative effort, a team spirit, and good morale among employees
- Coaching and developing other staff members up to be promoted
- Evaluating employee performance, resolving personnel problems or grievances and ensuring that all information related to personnel is properly documented in the employees files
- Conducting and attending staff meetings, such as pre-shifts (daily) and manager meetings (weekly)
- Coordinating and facilitating existing training programs for new hires
- Working closely with fellow Managers and the General Manager to ensure effective business operations
- Investigating and resolving guest complaints regarding food quality, service, or accommodations in a polite, friendly manner and while delivering excellent customer service
- Supervising staff in terms of food preparation, customer service, cleaning, and repairs to restaurant and grounds
- Understanding and coaching on all software, including payroll, POS, waitlist, accounting, scheduling, etc
- Managing one or more department schedules, as needed
- Monitoring compliance with health and fire regulations
- Arranging for equipment maintenance and repairs, and coordinating services such as waste removal and pest control and order and purchase equipment and supplies
- Counting money and making bank deposits
- Looking over financial statements, sales reports and other performance data to gauge productivity and achieve daily, weekly and monthly sales goals
- Serving as point of contact for vendor account issues, skipped invoices, credits etc
- Coordinating with Kitchen Managers to ensure standards are being maintained for cleanliness, sanitation and safety
- Managing seamless execution of events with the support of the Events Team
- Ensuring the cleanliness of the space
- Performing daily inspections and periodic audits to check safety of equipment and to ensure that food is cooked properly, as well as reaching out for support when equipment is not functioning
- Helping with duties of other employees (i.e. host, busser, server, cook, etc.) when necessary because of an unexpected absence or extra volume
- Maintaining a working knowledge of all menu items, products and production procedures
- Performing some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks, when necessary
- Performing other work-related duties as assigned
- Served as a Front-of-House/Floor Restaurant Manager at a full-service restaurant for at least 2 years
- High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required; hospitality and restaurant management certification or college degree preferred
- Strong team-building and communication skills to train and motivate employees
- Excellent customer service, treating guests like family
- Strong time management skills and accuracy to deal with a variety of duties Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word)
- Willingness to work evenings, weekends and holidays, as required
- Ability and commitment to meet deadlines, even during high volume periods.Must have current licensure (Food Safety, ABRA, ServSafe, Alcohol Awareness) or be able to acquire appropriate licensure for jurisdiction in which employed within 30 days.
Job Summary
Full Time
Restaurants & Catering Services
$54k-67k (estimate)
05/07/2024
05/14/2024
busboysandpoets.com
ARLINGTON, VA
50 - 100
2005
ANAS SHALLAL
$10M - $50M
Restaurants & Catering Services
Related Companies
About Busboys and Poets
Busboys and Poets is a community gathering place. First established in 2005, Busboys and Poets was created by owner Anas "Andy" Shallal, an Iraqi-American artist, activist and restaurateur. After opening the flagship location at 14th and V Streets, NW (Washington, DC), the neighboring residents and the progressive community embraced Busboys, especially activists opposed to the Iraq War. Busboys and Poets is now located in four distinctive neighborhoods in the Washington Metropolitan area and is a community resource for artists, activists, writers, thinkers and dreamers. Busboys and Poets Triba...l Statement: Busboys and Poets is a community where racial and cultural connections are consciously uplifted...a place to take a deliberate pause and feed your mind, body and soul...a space for art, culture and politics to intentionally collide...we believe that by creating such a space we can inspire social change and begin to transform our community and the world. Busboys and Poets is a gathering space unlike any other, and events are among the things we do best! Each of our restaurants feature a unique performance space with its own stage, lighting, projection and sound equipment. In addition to in-house series (events produced exclusively by Busboys and Poets) and a number of weekly and monthly poetry programs, we also host an exciting variety of functions ranging from meetings, private receptions and happy hours to public programming, mostly free of charge or at an affordable admission cover (usually $5 or under). There is plenty of event-planning information such as room fees, event menus, and policies on our website, so be sure to check it out and see how we plan events! Visit www.busboysandpoets.com and click on "events".
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